1. Operations management decisions at Nokia

2. Organization Flat organization Cross functional team work
Recruits internationally
Focus on the advantages of cultural and national differences
Keeping a entrepreneur spirit

3. R&D 31 % of employees is in R&D
R&D facilities in 9 different countries
Close to market
Understand customer needs – A global customer base
New business areas – Globalized Internet applications

4. Production Close to market with facilities in many different countries
Optimize production and logistics – shortening time to market
Utilize low cost production
Globalization

5. Customers Understanding customer and market trends
Shortening life cycles
Provide customers with experiences
Diversity of models

6. New markets Not just mobile production company Business groups
Mobile phones
Multimedia
Enterprise solutions
Nokia Siemens Networks