1. PUBLIC MANAGEMENT
Workflow system
Michel Gravel , Ph. D

2. GLOBAL VIEW OF AN ORGANISATIONAL WORKFLOW
EFFECTIVENESS
TARGETS
(mission, vision, values, orientation)
PLANNING
(objectives)
EVALUATION
(summary)
Michel Gravel 2006

3. GLOBAL VIEW OF AN ORGANISATIONAL WORKFLOW
EFFICIENCY
SYSTEMIZED
(process, methods)
APPLIED
(means, ressources)
EVALUATION
(real time assessment)
Michel Gravel 2006

4. GLOBAL VIEW OF AN ORGANISATIONAL WORKFLOW
EFFECTIVENESS
PRODUCTION
EFFICIENCY
TARGETS
(mission, vision, values, orientation)
PLANNING
(objectives)
EVALUATION
(summary)
TAKING RESPONSABILITY
(job description)
PERFORMING
(collective impacts)
ACCOUNTABILITY
SYSTEMIZED
(process, methods)
APPLIED
(means, ressources)
EVALUATION
(real time assessment)
Organize
Organize
Operate
Operate
Improve
Improve
Michel Gravel 2006