1. How To Plan For The Unknown Costs And Maximize ROI Using SALESFORCE®?

2. Thanks for Joining Us! Game Plan: 30- Minutes Session
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Game Plan:

3. About ReviewMyAMS:
ReviewMyAMS is home to nearly 1000 end user reviews on more than 65 Association Management Systems. 
When companies like Aplusify support ReviewMyAMS, it means that they stand for transparency in the AMS marketplace.
Plan to join us for AMS Fest, June 5-6 in Chicago. 

4. Agenda for Today:
We will talk about the following:
What are the unknown cost of Salesforce Implementation?
What is the Total Cost of Ownership (TCO) and Long Term Cost Of Salesforce?
How to minimize Spending and Maximize ROI?
What are the important factors in the decision-making process of a CRM Investment?
How to Choose the best CRM for your Association?

5. About Aplusify: Guaranteed $65 per hour
Ture Salesforce® extended team:
Guaranteed
$65 per hour
200+ organization with focus on Salesforce® managed services for Associations, Non-Profits, and Higher Ed Institutions
Provide Digital Transformation using Salesforce® as a platform
Provide blended skills for ongoing Salesforce® success including Admins, SF Architects, Integration experts, Associations technology experts as your true extended team
OFFERING FREE 2-10 HR CONSULTATION AND HEALTH CHECK

6. Poll – What’s your interest with Salesforce®?
Using a Salesforce® based AMS for less than 1 year
Implementing Salesforce® based AMS
Considering Salesforce® or Salesforce® native AMS
Just curious

7. Digital Transformation
How has Salesforce® contributed to digital transformation of Associations?
Digital transformation — the process by which Associations modernize themselves with new digital technologies in their working system.
Role of Salesforce:
Meeting Donor expectations
Enhanced visibility of the Association
Global Connect
Ease of donor engagement
Enhanced Decision making
Data security and increased ROI

8. What are the unknowns? Licensing costs Implementation costs
How do we plan for unknowns?
Licensing costs
Implementation costs
Integration plan and costs
Ongoing support, development, administration, and integration cost
Training for internal team

9. Poll – Surprises? Choose your answer:
What took you by surprise?
Choose your answer:
Salesforce® Consulting Company’s Invoice
AMS Vendor’s claim on ‘Out-of-scope-work’
Salesforce® adoption not as expected?
Data Silo still exist
Some thing else?

10. Should you avoid customization?
“One Size Does Not Fit All” --- Is this true?
Salesforce® allows you to customize the solution to represent
the true uniqueness of your Association.
Customization vs. Configuration
Agile vs. Waterfall vs. Some thing else
Integrate Vs Data Silos

11. How do you manage your Salesforce®?
There should be some appreciation of the ongoing costs involved?
Hired a Salesforce Admin? $100,000 per year
Hired a Consulting Company? $150 per hour
Accidental Salesforce Admin to customize/manage
Salesforce? $50-70 per hour
Assuming ‘one-and-done’ approach will be Satisfactory?

12. Summary – How do you ensure success?
Change is inevitable; Your organization is changing as we speak; Salesforce® solution must evolve to meet your changing needs.
Find and budget for an affordable method to ensure
Salesforce® solution aligns with your organizations mission and mandate
Avoid costly mistakes in finding the right ‘Out-of-the-box’
apps and AMSs that fit your organization’s needs
Include internal team to customize the solution, reports, and
interfaces to their needs

13. Questions & Answers

14. Our Presenters Teri Carden Regis Ndongo teri@reviewmyams.com
Founder, ReviewMyAMS
Regis Ndongo
Salesforce Consultant, Aplusify

15. 7520 Standish Pl #265,
Rockville MD 20855
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