1. myTravelers.com
Self Registration
MyTravelers.com

2. Customer Portal – Self Registration
From MyTravelers.com
From Travelers.com
MyTravelers.com

3. Customer Portal – Self Registration
Personal Registration – Create User ID
MyTravelers.com

4. Customer Portal – Self Registration
Account Registration – Enter Billing Account # and Zip Code
For Account Number (see samples):
Sample Account Bill
Sample Policy Declaration
MyTravelers.com

5. Customer Portal – Self Registration
New Account Registration - Confirmation
Register Another Account brings the user back to the Account Registration page.
MyTravelers.com

6. Customer Portal – Self Registration
Subsequent Account Registration - Confirmation
On a subsequent registration, the Continue will bring the user to the Account List.
By “Subsequent Account Registration” we mean…the user is already registered and selects “Register Another Account” from the left nav.
Register Another Account brings the user back to the Account Registration page.
MyTravelers.com

7. Customer Portal – Self Registration
PIN Letter
Dear Customer Name,
Welcome to MyTravelers.com!
This letter confirms that you recently registered for online access at MyTravelers. Where you can:
Pay your bill online
Review and print your policy
Report a claim
And more!
To activate your account(s):
Step 1: Go to
Step 2: Enter the User ID you previously established.
Step 3: Enter the PIN code below as your initial password.
Your PIN to activate account xxxxx1234 is:
xxxxxxxx
Your ID and PIN will expire 45 days from the date of this letter. Please be sure to activate your account today.
Once these steps have been completed, your account will be accessible and ready to use.
If you have any questions with your PIN, please contact:
Technical Help:
Monday through Friday: 8:00 AM to 9:00 PM EST
Thank you,
Travelers eService
MyTravelers.com

8. Customer Portal – Logon
Travelers.com
MyTravelers.com
MyTravelers.com

9. Customer Portal – Account List
All accounts have been activated
Multiple accounts exist, some have been activated, one has not.
Account has not been activated with PIN. (account was registered to ID prior to 9/23/07 version)
MyTravelers.com

10. Customer Portal – Edit Profile
On the Edit Profile page users can:
Change User ID (as of 7/22/07)
Change welcome name (first/last)
Change password
Change password hint Q & A
Change address
MyTravelers.com

11. Automatic pre-registration
myTravelers.com
Automatic pre-registration
MyTravelers.com

12. Customer Portal – Automatic Registration
Buy Online Confirmation page
Buy Online Confirmation
MyTravelers.com

13. Customer Portal – Automatic Registration
Pre-Registration Secure
Subject line: Important Travelers Account Information
MyTravelers.com

14. Customer Portal – Automatic Registration
Secure – Step 1
MyTravelers.com

15. Customer Portal – Automatic Registration
Secure - Step 2
MyTravelers.com

16. Customer Portal – Automatic Registration
Secure - Logon Information Step 3
MyTravelers.com

17. Customer Portal – Automatic Registration
MyTravelers.com
User enters logon information from secure PDF and selects “Go”
MyTravelers.com

18. Customer Portal – Automatic Registration
Complete Your Registration
MyTravelers.com

19. Customer Portal – Automatic Registration
Account List
MyTravelers.com

20. Customer Portal – Billing Tab
Sign up for EFT from any page on this tab
MyTravelers.com

21. Customer Portal – Online Payment Flow
MyTravelers.com

22. Customer Portal – Policy Information
Policy Summary
Policy Term Selection
Policy Documents
MyTravelers.com

23. Customer Portal – Claim Information
MyTravelers.com