1. SE DCS Peer challenge Workshop Day 2 pm
SE Sector led improvement
SE DCS Peer challenge
Workshop Day 2 pm

2. Objectives To consider the insights and amend and add to them
To turn the insights into ‘how to challenges’
To select some of these ‘how to’ statements and consider possible solutions/actions that could be taken to achieve them
To identify what is needed to make some of these actions happen

3. Reflection on insights
In groups round tables
Look through the insights on the sheet on your table
tick those that you agree with, circle those you disagree with
add any additional insights that you feel are missing

4. Feedback from groups

5. Developing goals In triad groups Take each insight in turn
Turn it into a ‘how to’ challenge e.g.
Insight
The service is in a bubble which corporate and outside partners feel is hard to connect to
All current KPIs are process driven and distract the service from focusing on outcomes
The vision for the service is interpreted very differently in each team
‘How to’ challenge
How to make the service more outward facing and responsive
How to develop KPIs that reflect change in outcomes
How to get a coherent unified vision across the directorate

6. Feedback from groups

7. Developing possible solutions
As a group choose one of the how to challenges
generate as many ideas as possible
aim for quantity to reach quality
build off other people’s ideas
generate unusual ideas
mix and match elements of ideas
everyone owns the idea

8. What effect will it have?
Place the post-its from your group on the wall charts
Vote on the ideas that you like best
High impact
How easy to implement?
Difficult
What effect will it have?
Easy
Low impact

9. Idea generation – grow an idea
Choose one of the ideas you liked
Answer the following questions
What problem is this idea solving?
Who will use this idea?
Where can this idea be used?
When can this idea be used?
What do we need to make it real?

10. Feedback on proposed actions

11. Evaluation first thoughts on the peer challenge What went well
Evaluation first thoughts on the peer challenge What went well? Even better if?