1. Essential Management Skills
Your Name

2. Objectives Use a framework for effective management
By the end of today you will be able to:
Use a framework for effective management
Set goals, objectives, strategy and KPIs
Prioritise and organise your work effectively
Create employee engagement
Motivate and monitor your staff

4. Management as a Product
What would be its purpose?
What types would there be?
What could go wrong?
How could it be improved?
How could improvements be measured?
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5. Your Management Style Directive Facilitative Relational Independent I
Commander II
Shepherd
III
Bureaucrat IV
Entrepreneur
Relational
Independent

6. The Hierarchy

7. Pareto Principle

8. Delegating
Decision
Briefing
mmp
Follow-Up

9. Defining Feedback
‘A mutual, trusting, and focussed dialogue, allowing employees to become aware and accountable for continuing or changing behaviours that will help them realise their potential and achieve business results.’

10. Smart Conversations Relevant Private or Public Balanced Focused
Trusting
Mutual

11. Managing Meetings 2. Consider attendees 4. Manage contributions
6. Ban technology
1. Clarify objectives
3. Have an agenda
5. Start and end on time
7. Follow-up

12. Gamification
Ask Questions
Physical Tools
Visual Language

13. Creating Engagement Strong Leadership Engaging Managers Integrity
Empowered Employees

14. Definitions of Motivation
‘the process of stimulating people to actions to accomplish goals’
‘ways in which managers promote productivity in their employees’
‘relates to the needs, desires, wants and drives within a person’
‘stimulating someone to get a desired course of action’

15. Motivating Others
Intrinsic motivation
Extrinsic motivation

16. The Truth about Motivation

17. Developing Habits
Knowledge
Desire
Skill

18. As is…
To be…

19. Objectives Use a framework for effective management Now you can:
Set goals, objectives, strategy and KPIs
Prioritise and organise your work effectively
Create employee engagement
Motivate and monitor your staff