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Engage Your Customers With Kindness and Gratitude

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Presentation on theme: "Engage Your Customers With Kindness and Gratitude"— Presentation transcript:

1 Engage Your Customers With Kindness and Gratitude
By David Seckman

2 The Science Of Gratitude

3 The Science of Kindness
Kindness can be learned Kindness is Contagious Kindness increases Energy,The Love Hormone, Happiness, Lifespan, Pleasure

4 The Science of Kindness
Kindness Decreases: Pain, Stress, Anxiety, Depression and Blood Pressure. Check out this fascinating video from Life Vest Inside

5 Gratitude Graffiti!

6 Gratitude Graffiti!

7 Build a Better World With Kindness

8 Throw Kindness Like Confetti!

9 Kindness is Blooming!

10 Kind Communication Why is it Necessary?
Our emotions are Contagious Mirror Neurons The negativity Bias

11 Expressions That Create Safety
You might not realize this but…. You probably already know this but….. Contrasting statements. I don’t want or intend …. I do want or intend

12 Effects of Writing in a Gratitude Journal

13 Best Practices For Writing in a Gratitude Journal
Be specific Surprise Scarcity Near misses Adopted from Gratitude Works: a 21 day program for creating emotional prosperity by Dr. Robert Emmons

14 Tips for Making Your Gratitude Journal a Habit
Do it the same day and time Have something to write with and a notebook handy. Find a time to do it when you are not rushed.

15 The Benefits of Practicing the Loving Kindness Meditation
WELL-BEING SOCIAL CONNECTION Decreases your bias towards others SELF-LOVE IMMEDIATE & LONG-TERM IMPACT

16 Questions?/Stay Connected
Connect with me on Facebook search kindness and gratitude everyday Visit my webpage at:


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