2. HOW DO YOU ENSURE EFFECTIVE COMMUNICATION?

3. GENERAL PRINCIPLES OF EFFECTIVE COMMUNICATION ORAL WRITTEN ETHICS OF COMMUNICATION

4. GENERAL PRINCIPLES OF EFFECTIVE COMMUNICATION 1. KNOW YOUR PURPOSE IN COMMUNICATING. 2. KNOW YOUR AUDIENCE. 3. KNOW YOUR TOPIC.

5. GENERAL PRINCIPLES OF EFFECTIVE COMMUNICATION 4. ADJUST YOUR SPEECH OR WRIITNG TO THE CONTEXT OF THE SITUATION. 5. WORK ON THE FEEDBACK GIVEN TO YOU.

6. PRINCIPLES OF EFFECTIVE ORAL COMMUNICATION 1. BE CLEAR WITH YOUR PURPOSE. 5. BE SPECIFIC AND TIMELY WITH YOUR FEEDBACK. 2. BE COMPLETE WITH THE MESSAGE YOU DELIVER. 4. BE NATURAL WITH YOUR DELIVERY. 3. BE CONCISE.

7. PRINCIPLES OF EFFECTIVE WRITTEN COMMUNICATION: 7Cs 1. BE C LEAR. 5. BE C OHERENT. 2. BE C ONCISE. 4. BE C ORRECT. 3. BE C ONCRETE. 7. BE C OURTEOUS. 6. BE C OMPLETE.

8. ETHICS OF COMMUNICATION 1. ESTABLISH AN EFFECTIVE VALUE SYSTEM THAT WILL PAVE THE WAY FOR THE DEVELOPMENT OF YOUR INTEGRITY AS A PERSON. One’s behavior and decision-making style affect, in turn, the operations of an organization. 2. PROVIDE COMPLETE AND ACCURATE INFORMATION. Whether it is needed or not, the data you provide should always be contextualized and correct.

9. ETHICS OF COMMUNICATION 3. DISCLOSE VITAL INFORMATION ADEQUATELY AND APPROPRIATELY. Never conceal or hide information that are necessary for purposes of transparency.