1. Costing Upgrades
Kelly Mullins
May 11, 2004

2. New Costing Web Reports
User Profile Report
Enables user to see real time costing projections instead of historical data.
Able to look up individual user
Able to look up users by sponsor
Machine Profile Report
Enables user to see real time costing projections instead of historical data
Can look up single machine or by 4th level domain name ( list of machines by project)

3. Costing URL The URL for the new costing web reports:
You will use your Andrew userid and password to login

4. Changes For The New Fiscal Year
New Policies
90 day refund policy
Request for costing changes: 3 business days prior to the last business day of the month.
Service suspension: Limbo clean up – you have 30 days to clean up limbo charges before services are suspended. Three notifications will be sent out by Facilities that will include a listing of machine and user charges that need to be corrected.
We will start back charging for prior limbo months