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ctcLink Steering Committee

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Presentation on theme: "ctcLink Steering Committee"— Presentation transcript:

1 ctcLink Steering Committee
August 13, 2019 Choi Halladay - ctcLink Steering Committee Chair, Vice President for Administrative Services, Pierce College District Christy Campbell – ctcLink Project Director

2 agenda Item Description Minutes Facilitator 1
 1 Welcome and Agenda Overview 3 Christy  2 Approval of Minutes, July 30, 2019 2 Choi  3 Executive Sponsor Seminar Follow-Up Activities Work groups 10  4 DG4 Initiation Phase Peer Review Recap Kristy/Ligia  5 ctcLink Executive Leadership Committee Preview Christy/Choi  6 Chart of Accounts Update from FirstLink Colleges & SBCTC 5 CCS, TCC, SBCTC  7 ctcLink Scope Change Form/Process Draft 25 8 ctcLink Program Status Program Risk Implementation Colleges Pre-Implementation Colleges 9 Remediation: Replacement Solutions Update Security Mapping Accessibility Testing Campus CE Negotiations Online Admissions Application RFI Budgeting Tool Next Steps Christy/Others  10 Action Items Review and Agenda Items for Future Meetings All  11 Meeting Closure

3 Meeting Minutes – Approval
July 30, 2019

4 Executive sponsor follow-up

5 Dg4 peer review recap

6 Celc 2019-2020 preview New WACTC-Tech/cELC members
Chris Bailey, Lower Columbia College, WACTC-Tech Chair Kevin Brockbank, Spokane Community College president (returning) Amy Morrison, Lake Washington Institute of Technology president Shouan Pan, Seattle Colleges chancellor Julie White, Pierce College Fort Steilacoom president Past WACTC-Tech/cELC members Joyce Loveday, Clover Park Technical College Marty Cavaluzzi, Olympic College Ivan Harrell, Tacoma Deidre Soileau, Pierce

7 Chart of accounts UPDATE
Status Update Tacoma Community College Community Colleges of Spokane SBCTC

8 ctcLink scope change process
Review Feedback

9 Ctclink program status
Program Risk Implementation Colleges Pre-Implementation Colleges

10 Top Risks Reported – as of August 2, 2019
LEGEND: Critical High Moderate Low C H L M Risk Level Risk Description Mitigating Actions Submitted by (name, org/college), Deployment Group & Date Risk Owner (s) H Chart of Accounts (CoA): User adoption and successful deployment (scheduled for July 1, 2019) is critical for Deployment Group 2 (DG2) timeline. Update: Phase 1-Phase 3 completed. The last major milestone for the new CoA deployment will be configuration of the FY19 Closing Rules in PeopleSoft and the execution of the “Request Ledger Close” process for FY19. This process is what creates the beginning balance entries for FY20 in PeopleSoft. College SMEs and Emmett are continuing to work through and troubleshoot issues. Emmett Folk, ctcLink PM for FIN & HCM Team DG2 Impacted, Risk Date:10/12/2018 *also Risk submitted by Matt Connelly, Spokane District PM on 10/23/2018 Emmett Folk Clark: Student Financials – Clark submitted three risks. Update: Items related to Student Financials, Financial Aid, General Ledger and coordination between Student Financials and Finance. These have been discussed with Clark. Cycle 4B is planned to mitigate risks. Follow-up to be scheduled with Clark’s PM after Cycle 4B. Cycle 4B is scheduled for July 12, Colleges will validate by Aug 9, 2019. Susan Maxwell, Clark College PM DG2 Impacted, Risk Date: 2/1/2019 Risks #50, #51, #52 John Henry Whatley, Emmett Folk, Chandan Goel ctcLink Team: The GL & SF Conversion logic/requirements for the Go-Live term has still not finalized. If not addressed soon, it creates a risk of being unavailable for college validation and meeting Cycle 4B timeline.  Update: Finance team met with Student Financials team to discuss AR (Accounts Receivable) items and alignment in data conversion activities. Additional discussion are needed to further define the process. John Henry Whatley DG2 Impacted, Risk Date: 7/8/2019 Risk #71 John Henry Whatley, Christyanna Dawson Top Issues Reported – as of August 2, 2019 LEGEND: High Moderate Low H M L Issue Level Issue Description Status Update Submitted by (name, org/college), Deployment Group & Date Issue Owner (s) H Security Mapping activities to mitigate UAT timeline have not addressed the new Security Design Production user access. Update: The ctcLink team is highly concerned about the Production Security Mapping for DG2 Colleges and entering new Security into the UAT cycles.  SBCTC – Security mapping is not complete and doesn’t reflect roles/job. Correction of security set-up needs to be available to end-users for re-testing prior to Go-Live ctcLink PMO submitted for ctcLink CS, HCM, FIN Team DG2 Impacted, Issue Date: 4/16/2019 *also issue #37 submitted by Evelyn Williams, SBCTC on 6/26/19. Tara Keen, Security Team M Clark – Accessibility items Clark has submitted issues around accessibility items they have identified. We are tracking these items and will provide this first round of information to Level Access (vendor) in early August. Susan Maxwell, Clark College PM DG2 Impacted, Issue Dates: 6/27/2019 Issues: #39-48 Owners TBD 10

11 ctcLink Quality Assurance Scorecard / Moran Technology Consulting Report July 2019
Overall Status Y ctcLink Quality Assurance Scorecard - Moran Technology Consulting , November 2018 STATUS PROJECT AREA DESCRIPTION / NOTES G SBCTC/Governance Steering Committee made Go/No-Go decision for FLC implementation of new Chart of Accounts, which was critical for the DG2 schedule. The ctcLink Executive Leadership Committee voting membership has changed as of July 1, 2019 with newly appointed WACTC-Tech college presidents. Project Management Project Management Office (PMO) is fully staffed, working well together and continuing to address improvements in project management processes. PMO has started development of the Readiness Template for intended use with DG2. Y Phase Scope QA remains concerned about the number of solutions to be re-implemented to replace/augment current PS functionality. Based on the latest status of replacement solutions, the only definitive scope is Physical Inventory for DG2. Accessibility testing will begin in early August for DG2. Schedule Status The DG2 schedule is now three months from Go-Live. Some components are already in ctcLink production. The DG2 schedule was dependent on successful Chart of Accounts (CoA) implementation for CCS and TCC. The new CoA went live in July. The implementation of enhanced role security for ctcLink is a major Project and QA schedule risk concern and is an area of critical focus by the PMO at this time. Priority continues to be focused on DG2 project and college readiness. The ctcLink PMO is reviewing implementation plans and schedules for DG3 and DG4 based on experience with DG2. Training Training material development to support remaining Sprints was ongoing in July for targeted UAT training in August. Training team and consultants continue work preparing materials for the remaining Sprints. Training materials for UAT Sprint #5 are 100% complete and Sprint #6 is 75% complete. QA continues to be concerned that considerable development work still remains for the 57 courses to support end-user training. Plan and schedule for development of these courses pending at end of July. Testing DG2 UAT Sprints were underway in June with good participation. UAT identified configuration and process errors which have been resolved. The DG2 Testing workstream remains a major QA concern since it requires continued active DG2 end-user participation. QA is also concerned about the execution of dual parallel testing (payroll, financial aid, and tuition calculation). Configurations / Data Conversion Technical support work for the CoA implementation in production was underway in July. This major effort required the ctcLink Project teams to work closely with the ERP support staff. These problems were jointly addressed by Legacy support team and Project staff. Technical staff executed a DG2 cycle 4B conversion for additional data validation by Clark and SBCTC. Technical team also preparing DG3 cycle 3 conversions. Data conversion and production implementation of Bio-Demo data for Clark College and SBCTC waiting for an August schedule Go-live date. DG2 Go-live production cutover planning sessions continued in July. Organizational Change Management PMO/OCM is actively engaged with all colleges now involved with their DGs. QA is concerned that PMO remains focused on the DG2 schedule/priority activities. The project is aware that effective communications and messaging is important to success of the project. QA supports the PMO and project/college staff efforts to provide timely communications and prevent false messages. Project Staffing Project staffing is adequate at this time and continues to make staffing adjustments as appropriate. PMO is recruiting for open positions. PMO to begin using off-shore technical resources to perform and augment systems integration testing work. Technical Environment The IT division continues addressing processes and critical staffing. The ERP Change Management Board is being re-implemented to improve coordination and scheduling of changes. IT is reviewing staffing models at other PeopleSoft ERP community college systems for staff and budget sizing. The development/implementation of security roles for the colleges has now become a critical issue and is being addressed by the ctcLink PMO. Service Level Agreement has been distributed to colleges. LEGEND GREEN YELLOW RED Risk Description: Low risks may be encountered. NO immediate action needed Moderate risks may be encountered. Serious deficiency and action item recommended. High risks may be encountered. Needs to be escalated and can impact project effort or cost. 11

12 Project Overall Status – July 22 to August 2, 2019
Program is on track, per timeline, scope and budget Security Mapping activities impacting completion of UAT Current DG2 Schedule has no “float” remaining in timeline Scope Requirements Traceability Matrix (RTM) needs to be updated to validate original RFP requirements have been implemented, tested, and end users trained on the processes and functionality Schedule Monitoring scope and timing of: Budgeting Tool, Continuing Education, Online Admissions Application, Physical Assets and OBIA implementations Budget G Currently tracking under budget New Technology Budget required by OFM/OCIO has been submitted and approved Allotment for Gate 4 funding has been submitted Executive Summary The project is tracking per schedule and under budget. Scope review and definition for each deployment continues due to rework of key solutions. Each Deployment Group (DG) is engaged and all colleges now have an Initiation or Implementation Work Plan: DG2 is in the Transition Phase. Colleges and SBCTC are engaged in User Acceptance Testing sprints. ctcLink will be offline for the DG2 upgrade Oct and again for cutover activities Oct   DG3 is in the Construct Phase, focused on Conversion and Data Validation. DG3 Testing/Training road shows were held in July. DG4 is in the Initiation Phase, with all colleges past the halfway mark on deliverables. Gate 1 Initiation Phase Peer Review was held July at Highline College. DG4 Implementation Phase kick-off slated for November. DG5 colleges are in the Initiation Phase and have begun Initiation Deliverables status reporting. PMO team visited colleges in June for Initiation road show. DG6 is in the Initiation Phase and will start public status reporting this fall. The Initiation Phase Road Show will be in Oct Planning meetings continue with technical colleges to capture differences between technical and community college business practices. The new Chart of Accounts was implemented in July for Spokane and Tacoma. Contract negotiations continue for a new Continuing Education solution. An RFI is being developed for the Online Admissions Application (OAA), in parallel with additional improvements to the current OAA solution. The Budget Planning Tool work group is working on finalizing business and technical requirements. Contracts signed with Level Access, accessibility testing vendor, which will begin testing on Monday, Aug. 5 and is expected to take four weeks. The Executive Sponsor Seminar was held July 30 at Highline College with 23 attending: 16 executive sponsors (of 31), seven alternates. Overall Status Summary per Deployment Group DG# PMO- Reported Status Comments College/ Agency Self-Reported Status DG2 Y Security Production Mapping is in progress and production security must be tested to complete UAT Clark G SBCTC Spokane R Tacoma DG3 College Configuration in progress Conversion cycles have begun Cascadia LCC Olympic Peninsula Pierce DG4 College teams working on Initiation Phase activities Implementation begins Nov. 2019 DG5 Implementation begins March 2020 DG6 Implementation begins Nov 2020 12

13 Deployment Group 4 Dashboard Reports – July 22 to August 2, 2019
DG4 Initiation Phase Completion Summary Percentage of deliverables completed and tracked in Project Web App (PWA) by each college: College Orientation & Resourcing College Project Planning (from templates) Conduct Initial Data Cleansing Document Current Legacy Business Processes Supplemental Systems Analysis * Contact DG4 PMs for information about percent completion. College/District As of Aug. 2, 2019* Centralia College 68% Edmonds Community College 60% Highline College 63% Seattle Colleges (3) 59% Wenatchee Valley College DG4 Pre-Implementation and General Timeline G

14 Deployment Group 5 Dashboard Reports – July 22 to August 2, 2019
DG5 Initiation Phase Completion Summary Percentage of deliverables completed and tracked in Project Web App (PWA) by each college: College Orientation & Resourcing College Project Planning (from templates) Conduct Initial Data Cleansing Document Current Legacy Business Processes Supplemental Systems Analysis * August target is 45%. This period represents only two days in August. College/District As of Aug. 2, 2019 Target Percentage for July 2019 * Bellevue College 16% 35% Bellingham Technical College 24% Big Bend Community College 22% Everett Community College Grays Harbor College 32% Green River College Skagit Valley College 23% Whatcom Community College 36% DG5 Pre-Implementation and General Timeline G

15 Replacement solutions update
Security Mapping Accessibility Testing Campus CE Negotiations Online Admissions Application RFI Budgeting Tool Next Steps

16 Other ctcLink Project Activities – Status as of August 2, 2019
Solution Status RFP Publish Solution Decision Accessibility Develop and published RFP Work Group engaged to evaluate RFP Responses Final Decision on Vendors to be awarded Vendor contracts awarded Statement of Work completed Phase 1 Accessibility Testing has begun (Student & Employee Self-Service 5/10/2019 Testing Prior to DG2 (October 2019) Continuing Education RFP was developed and approved by Governance RFP proposals were due November 15, 2018 3 Vendors responded and subgroup is evaluating solution Governance approved procurement and decision of Vendor Vendor contract being finalized for scope and cost 10/15/2018 Contract Draft Complete Overall Pricing in Negotiations Online Admissions Application Sub-Committee finalized OAA requirements Project Team performed Fit/Gap of ctcLink functionality OAA workgroup evaluated select solutions currently in use at other PeopleSoft universities and colleges OAA workgroup developing a short list of best/possible solutions to identify those solutions on 2/12/2019 RFI to understand possible solutions and costs before final decision on RFP or custom solution Continue to enhance current OAA based on requirements for RFI TBD RFI requested Current ctcLink OAA requirements being prioritized prior to continue improvements Budget Planning Tool Committee formed to review, finalize, approve Budgeting requirements Budget Planning Tool Work Group meetings underway to finalize requirements and vet Oracle PBCS Solution Oracle/Mythics building Prototype of PBCS Solution with templates from (Peninsula, Pierce, Spokane, and SBCTC) Work Group will recommend to ctcLink Governance if PBCS will meet requirements or If an RFP will need to be develop Work Group Kick Off Members reviewing Original RFP Budget Requirements

17 Budget planning tool Work Group
Activities Clark Tacoma RTC Peninsula Clover Park SBCTC Pierce Yakima Bellevue Highline Spokane Work Group Participant (Volunteer) Yes Budget Requirements Review and Feedback No Participate in Review Session #1 Participate in Review Session #2 Finalize and Recommend Approval of Requirements N/A Audit Audit* Feedback will be provided)

18 Budget planning tool Work Group Next Steps
Steering Committee approval – August 2019 Oracle/Mythics - September Send final and approved requirements Build Prototype PBCS  Planning and Budgeting Cloud Service  based on: (1.) Requirements, and (2.) Sample organizations based on prior templates for Pierce, Peninsula, Spokane, and SBCTC Present prototype to Budget Planning Work Group Budget Planning Tool Work Group – September Recommend PBCS or RFP to ctcLink Governance

19 Action Items Review & Agenda Items for Future Meetings


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