1. Vaspian for Debt Collections /A.R.M.
Greg Schreiber
(716)
(855) VASPIAN

2. Vaspian Ensures Reliability, Local Support & Redundancy
Carrier Grade VoIP (Private Tunneled VoIP)
Vaspian Prioritizes Voice Traffic to ensure call Quality
Vaspian Peers with Time Warner, Verizon and Level 3 to route traffic via fastest route
Local Support
Support is always Free (on-site or remote)
Training is always Free
Local Technician’s and Field Support
Automatic Failover Solutions
Vaspian offers redundancy solutions that allow Voice traffic to automatically failover to a secondary provider in the event of an internet outage
Service is Free of Charge

3. Vaspian For Call Centers
Time Zone Management Web Service
Click to Call and Screen Pop Web API and Existing Integrations
Local Caller ID Solutions
Best In Industry Call Recording & Monitoring Tools
Real Time Leaderboard to Display Phone Stats on Call Center Floor
Powerful, yet Simple Call Reporting

4. Best in Industry Call Recording
Free & Unlimited Storage and Archival for 1 Year
Find any call via Quick Search or Filters
Select which Extensions Get Recorded
Easily Download Calls individually, by Selection or by Month
Recorded in MP3 and Stereo for quality transcription

5. Better Live Monitoring Tools
Quickly and Easily Monitor, Whisper, Barge or Steal from Vaspian Portal
Alternatively, Monitor Calls from Any Phone
Remotely monitor calls from Anywhere

6. Wallboard - Real Time Dashboard
Display on a Big Screen TV or in any Browser
Automatically Updates in Real Time and will Reorganize to Display Current Leader
Sort By Number of Calls Received, Calls Made or Total Talk Time.

7. Powerful, Yet Simple Reporting

8. Detailed Call Reporting & Call Segmentation

9. Customized Reporting & Display Groups
Create Customized Reporting Groups for:
Teams
Departments
Telephone Numbers
Predictive Dialer Performance
Report on any group of users, call groups, queues or telephone numbers