1. ITSW 1410 Presentation Media Software Instructor: Glenda H. Easter
User Analysis, Part B
ITSW 1410
Presentation Media Software
Instructor: Glenda H. Easter

2. General Characteristics of Your Audience
Provide an overview of your audience. This will consist of the statistical information collected in your survey instrument.
User Analysis, Part B

3. Impact of Documentation
What difference will this manual make to your audience?
User Analysis, Part B

4. Key Concepts
What knowledge does the user need for the application you are documenting?
What is the overall purpose of your documentation?
User Analysis, Part B

5. Tasks
What tasks do you plan to cover in your manual, i.e. printing, formatting, editing, etc.?
User Analysis, Part B

6. Problem Solving
What are some of the problems users encounter that your manual will alleviate?
User Analysis, Part B