1. Microsoft Teams & VoIP Beverly Edens Manager, Business Solutions
Information Technology Services

2. Microsoft Teams Overview Stats Features/Tips & Tricks
Microsoft’s Teams Roadmap
Why Teams?
IT Services’ VoIP Project

3. Microsoft Teams
“Microsoft Teams is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji! All in one place, all in the open, all accessible to everyone.”
Launched in March 2017
Part of the Office 365 suite of apps
Apps are no longer their own entities. But, a productive, collaborative environment.
Up to 5,000 members on a team.

4. Teams Stats Usage since January 9, 2019 Teams in Orange SfB in Green
As of Monday, the 8th, there are 965 Teams on campus
Can see the progress of the VoIP rollout
342 Teams Only users

5. 119 Channel messages
3,240 Chat messages
19 calls
4 meetings
A ways to go. But, getting there!

6. ​                  ​​
This campus loves Teams

7. Microsoft Teams Overview What do I get?
A new Office 365 group
A SharePoint Online site and document library to store team files
An Exchange Online shared mailbox and calendar
A OneNote notebook
Office 365 group
When you create a team, on the backend, you’re creating an Office 365 Group and the associated SharePoint document library and OneNote notebook. If the person creating the team is an owner of an existing Office 365 Public or Private Group, they can add Teams functionality to the group if it has less than 5000 people and has never been added to Teams. This creates one default General channel in which chat messages, documents, OneNote, and other objects reside.

8. Features/Tips & Tricks

9. Microsoft Roadmap Teams Announcements – June 2019
Priority Notifications – July 2019
@-less Mentions – July 2019
Channel Cross Posting – July 2019
Channel Moderation
Teams Real Time Presence – August 2019
Feedback to Microsoft – August 2019
Live Captions in Teams Meetings – August 2019
Shared Links – no ETA
Teams Announcements – Channel [only] post type allows you to add a headline with a background to your message. You can choose from our available backgrounds or upload your own custom image.
Priority notifications - Priority notifications alert a recipient of an urgent message on their mobile and desktop devices until a response is received, every two minutes for up to 20 minutes. July 2019
@-less mentions - Get someone's attention in a channel conversation or a group chat mentions. Simply start typing a person's name and select the right contact from the list of suggestions. They will receive a notification, which they can click to go directly into the point in the conversation where they were mentioned. – July 2019
Channel Cross Posting - share information with multiple teams simultaneously. You can now post a message to multiple channels in a single step. Channels can be part of the same team or a different one. Additionally, any edits that you make to the post will be reflected across all channels. – July 2019
Channel Moderation - Channel moderation gives team owners and members who have been added as moderators exclusive rights to create new posts in the channel and control whether team members can reply. - July 2019
Teams Real Time Presence - happening in real time meaning that when users ‘presence is changing, other users can see this change right away – end of August 2019
Give Feedback - Simply navigate to the "Help" menu and select "Give Feedback". – Aug 2019
Live captions in Teams meetings - This feature enables meeting participants to view captions during a Teams meeting. Supported spoken languages in 1st release: English – Aug 2019
Shared links - You can now create a shareable link for any file stored in Teams and directly set the appropriate permissions. Additionally, you can also set permissions for files stored in SharePoint or OneDrive while composing a private chat or starting a channel conversation.

10. Q&A

11. Resources See what’s coming for all of Office 365!
Let your opinions be heard!
Technical documentation
UA VoIP information
voip.uark.edu
ing voip.uark.edu automatically creates a Cherwell ticket