1. Scott Miller TSM Team Lead Ray Mah Architect, Foundation
Tyler Technologies presents: What you need to know about upcoming changes to your New World ERP technical environment in
Scott Miller TSM Team Lead
Ray Mah Architect, Foundation

2. Welcome
Housekeeping
Webinar Title: What you need to know about upcoming changes to your New World ERP technical environment in
Estimated Duration: 1 hour, includes time for Q&A
How to ask a question: You have the ability to ask a question at any time during the webinar. Questions will be collected and answered at the end. If time runs out any remaining questions will be posted in the FAQ.

3. Recording will be posted PPT will be posted
After the Webinar
Recording will be posted
PPT will be posted
FAQ document from webinar will be posted

4. Certificate Requirements in 2018.1 Tyler Identity Tyler Hub
Agenda
Browser Support
Certificate Requirements in
Tyler Identity
Tyler Hub
Security changes in New World ERP
Server environments

5. IE is not your only option!
Browser Support
IE is not your only option!

6. The following browsers are support in New World ERP 2018.1 Edge Chrome
Browser Support
The following browsers are support in New World ERP
Edge
Chrome
Safari (Mac)
Firefox
Internet Explorer 11
- The above browsers are still supported in eSuite
- For best performance, we recommend Chrome or Edge
- Microsoft has ceased development of IE 11 and is replacing it with Edge

7. Certificate Requirements
Certificates for use with SSL/TLS protocols

8. Digital Certificates
“An SSL Certificate (Secure Sockets Layer), also called a Digital Certificate, creates a secure link between a website and a visitor's browser. By ensuring that all data passed between the two remains private and secure….”
SOURCE: Network Solutions – What is an SSL Certificate
Creates a secure link between a website and a visitor’s browser

9. Digital Certificates are required in 2018.1
Support for certificates available now!
Don’t wait!
Talk to your certificate vendor!
Digital Cert:
Must have certificates in Required 2048 bit length
Chrome will complain about SHA1 algorithm.
Support:
You can install them now.
Don’t wait:
Run it in TEST first!
Just link the MIU.
ALWAYS DO IT IN TEST FIRST!
Always test in test.
SSL Configuration Tool
Talk to your vendor:
Your vendor will have instructions on how to get it added to the server.

10. The GOOD!
See the lock and how the address bar is NOT red? This tells you the URL matches the certificate.
Here is where your DNS must match the certificate name
This Photo by Unknown Author is licensed under CC BY-SA

11. The bad
This MAY still work but your employees will need to click extra items.
You may have get more calls from employees asking what’s up?
Within the software, using FQDN that produce errors in browsers will cause the software to fail as well

12. What is it and why do I need it?
Tyler Identity
What is it and why do I need it?

13. What is Tyler Identity?
User authentication that allows for single sign-on with other Tyler applications
Separate application requiring its own installation
Benefits
Additional password policies
Forgot password process
User verification
Single sign-on
Hub
Tyler Content Manager (future)
Energov (future)
Executime (future)

14. Tyler Identity – Impact to End Users
Different sign-in page

15. Tyler Identity – Impact to End Users
Tyler Identity web page used for password maintenance

16. Tyler Identity – Impact to Administrators
Add a new user in NWERP is slightly different
No password set when user is created
User migration
Preparing for migration: add a unique address to all active users

17. Security Enhancements

18. Added a “forgot username” process
eSuite
Added a “forgot username” process
Utilities users now required to register for an account
Admin site users are now required to have an address

19. Tyler Identity integration Excel add-ins
NWERP
Tyler Identity integration
Excel add-ins
Budget
UDF mass update
Revenue collections receipt void process also uses Tyler Identity authentication

20. NWERP
About page is now secured

21. What is it and why do I need it?
Tyler Hub
What is it and why do I need it?

22. What is Tyler Hub?
High level data visualization
Used for monitoring and alerting
SSO with NWERP
Optional separate installation

23. Server Environments

24. Current Hardware Configuration

25. Recommended Configuration

26. 1 more required application (Tyler Identity)
Flexibility in
1 more required application (Tyler Identity)
Optional Apps (Tyler Hub, Tyler Content Manager, Tyler Forms, etc.)
With enough resources (CPU, memory) one server for everything is still possible
Review the installation guide prior to upgrading.

27. Questions?