1. Day 4 – TC520 Technical Communication Systems: Understanding and Improving the Role of Information & Communication Systems (ICS) in Humanitarian Relief Systems (HRS)
Professor Mark Haselkorn
14E Loew Hall
Office Hours: Tues/Thurs 10–11 AM and by appointment
TC 520 Class Notes 1/25—Haselkorn Winter 2005

2. Overview for Today Clarify conclusions from IPHR research and how we are going to use them; plan report; clarify organization and use of BB
Presentation/discussion of candidate theses and major conclusions
Presentation/discussion by Margaret Reynolds
South Asia Relief News Timeline— “testing our conclusions”
Presentations on content management strategy for Bulletin Board material
Discussion of report project—organization & process
TC 520 Class Notes 1/25—Haselkorn Winter 2005

3. Questions
What are the tentative conclusions from previous IPHR research that we are building on?
How will we use the Tsunami situation to “test” and discuss them?
How will we organize this discussion for the report (preferably into three main categories)?
How will we use the BB to support this effort?
What else do we have to do this week to “launch” the report project?
TC 520 Class Notes 1/25—Haselkorn Winter 2005

4. Homework Activity: Thesis and Major Conclusions
Date: 01/19/2005, 9:48 AM Author: Mark Haselkorn Subject: Clarification of the Assignment for Week Four
The assignment we discussed last night, due on January 25th, is to: (1) review information on the BB and IPHR website, (2) consider all that has been presented and discussed in class thus far, plus the Davneport reading, and (3) present (with handouts) a candidate general thesis statement for our report plus a series (3 - 5?) of major conclusions that support the thesis. Optional: consider how your thesis and major conclusions impact our effort to manage the BB content. Let me know if you have any questions.
TC 520 Class Notes 1/25—Haselkorn Winter 2005

5. BB Use—as of 10 AM, 1/25 Participants Username UW NetID Last Name
First Name
Pseudonym
Total Messages
Average per Day
First Message
Last Message
New Messages vs. replies
Activity Rating
ario
true
JAFARZADEH
ARIO
N/A 5
0.2
01/06/2005, 13:43
01/18/2005, 17:19 1
6.0%
atorence
Torrence
Anthony 14
0.7
01/09/2005, 19:45
01/24/2005, 20:55 8
16.7%
ccoward
Coward
Christopher
0.0
01/06/2005, 13:31
1.2%
cpklein
Klein
Colin 12
0.6
01/05/2005, 9:29
01/24/2005, 17:11
14.3%
kovarik
KOVARIK
LORI E 11
0.5
01/05/2005, 12:12
01/17/2005, 21:33
13.1%
lappy
Lappenbusch
Steve
01/25/2005, 8:18
lbejan
Bejan
Lusitania L
01/17/2005, 12:44
ltmderro
DERRO
LORNA M 10
01/09/2005, 22:10
01/23/2005, 14:35 2
11.9%
markh
Haselkorn
Mark 22
1.0
01/04/2005, 13:37
01/25/2005, 9:03
26.2%
troyhilt
Hilton
Troy Edward 7
0.3
01/09/2005, 19:28
01/17/2005, 20:47
8.3%

6. What are we going to do? Write a report:
For stakeholders in the humanitarian relief “industry,” particularly groups like UNOCHA, USAID, and NGO administrators
Integrating our perspective on ICS with previous results from four IPHR research projects and our investigation of the current crisis in South Asia
Present in class on March 8th (invited guests?) and submit written reports March 14th
Publish on IPHR website
TC 520 Class Notes—Haselkorn Winter 2005

7. Upcoming Assignments For 2/1 For 2/8, 2/15 & 2/22
Present a detailed plan for our report (in-class presentation with handouts/BB post); propose in-class team activity for 2/8
For 2/8, 2/15 & 2/22
Prepare for in-class team activity of the following week and propose activity for the next week
2/15 present progress reports and incorporate feedback

8. What is the overall class plan (revised)?
Jan. 11 – Develop a theoretical perspective on systems in general and EISS systems in particular
Jan. 18 – Develop an understanding of HR system issues and the role of TC systems
Jan. 25 –Gain an understanding of the IPHR research conducted thus far and how we are going to use it
Feb. 1 – Articulate what we are learning about HR and TC systems from the South Asia relief efforts/plan report/form teams
Feb. 8 – Conduct team activities focused on report sections
Feb. 15 – Present team progress reports/feedback
Feb. 22 – Conduct team activities focused on report sections
March 1 – Explore the integration of systems theory, TC systems, HR systems, and the South Asia relief situation/ Practice presentations
March 8 – Give oral presentation
March 14 – Hand in reports
Continually -- Absorb all relevant background information you can. Bring to the attention of the class any resource material that can help us accomplish our goals. Post a minimum of three times per week to BB.
TC 520 Class Notes 1/25—Haselkorn Winter 2005