1. Closing event
16th July Technical Assistance for Establishing the Institutional Framework for the Implementation of AIS/AES Project funded by the European Union and co-financed by the Republic of Serbia EuropeAid/135622/IH/SER/RS

2. Content
About the project
Achieved results
Main recommendations

3. About the Project
IPA 2013
Project duration: 4 September 2017 – 3 September 2019
Resources
Key experts total number of working days 1010
Non-key experts total number of working days 1010
36 SNKE
7 JNKE

4. About the Project
CAS project team

5. Objective and purpose of the Project
Overall objective
The main objective of the project is to improve the quality of the services the CAS is providing to the business community and the citizens, by improving and strengthening its administrative and operational capacity.
Purpose of the Project
The project aims to contribute to strengthened CAS capacity by, generally, enhancing the introduction and the implementation of EU standards and practice and, particularly, creating conditions for the implementation of the AIS/ICS, AES/ECS and Customs Authorisation (Decision) Management Information System in the Republic of Serbia

6. Expected results Result 1
Legal and organisational alignments prepared (improved draft legislation AIS/AES driven CAS organisational transformation model elaborated, and business community awareness raising performed)
Result 2
The Institutional Framework for the implementation of AIS/AES and Customs Authorisation (Decision) Management System introduced
Result 3
Improved professional capacity of CAS

7. Result 1 – Legal and organisational alignments prepared
Adapting legal framework administrative and customs procedure
Gap analyses and Action Plan
Updating the CAS organisation strategic documents
Update Business Strategy and performance management
Draft HR Strategy
Draft recommendation for organisation development
Draft recommendation for organisation changes
Updating the Communication Strategy and raising awareness of Customs staff and Traders
Communication Guidelines
10 workshops for customs officers
3 information meetings for software companies
5 seminars for traders

8. Results 2 – Institutional Framework for the implementation of AIS/AES and CD
IT Strategy including National Road Map
Current status analysis report
Customized BPM Methodology
Governance manual
Enterprise Architecture Approach Document
CAS National Business Process Models (Import, Export, Custom Decision)
Current status of the Information Security Report regarding ISO 27001:2013
Security needs assessment report
High-level Information Security Policy
Recommendation report for the introduction of ISMS in CAS/CAS IT
Draft SOA aproach document

9. Result 3 - Improved professional capacity
Training Needs Assessment
Training Plan ( 19 trainings/seminars/workshops )
General training and workshops
Legal changes and administrative adaption
16 workshops, 300 participants
Workshops related to specific customs domain
7 workshops, 67 participants
IT trainings
6 trainings, 109 participants
4 study visits

10. Recommendations
Develop, implement and use in operation AIS and AES before EU accession, on national level
Take ownership for all strategic documents and continuously upgrade them
Support financing IT development and implementation of AIS, AES and CD from pre accession EU funds
Support financing from pre accession EU funds other IT application which prerequisites are for full function of AIS, AES such as automated risk analysis, financial module, guarantee management system
Organise and implement overcoming of knowledge of CAS staff about EU tariff and non tariff legislation as prerequisite implementation of ITMS

11. Recommendations
Continuously inform business community about all changes in customs domain
Use ARIS for Business Process Modeling as a standard
Implementation of ISMS according to ISO ISO standard in IT Division
Consolidate ICT infrastructure on HQ and regional level as necessary prerequisite for full implementation of AIS, AES and CD
Continuously follow MASP and UCC Work Program
Continuously participate on ECCG meetings
Taking over responsibilities about excise

12. Thank you for your attention