1. ADOBE EXPERIENCE MANAGER: MAINTENANCE – UPGRADE – FIX INSTALLATION
Customer Care Office Hours
AGENDA:
Presentation – 30 mins
Q&A
Feedback

2. Product fixes installation: Best practices
AGENDA
Maintenance and monitoring
Upgrade: Best practices
Product fixes installation: Best practices

3. Maintenance

4. Maintenance Maintenance Task TarMK MongoMK Default Window
Online Revision Cleanup - Full and Tail Compaction
Yes No
Daily
Offline Revision Cleanup
Yes No
On Demand
Lucene Binaries Cleanup
Yes
Daily
Data Store Garbage Collection
Yes
Weekly
Workflow Purge
Yes
Weekly
AuditLog Maintenance Task
Yes
Weekly
Version Purge
Yes
Weekly
Project Purge
Yes
Weekly
Purge of ad-hoc tasks
Yes
Weekly
Custom Maintenance Tasks - public class DeleteTempFilesTask implements JobExecutor {..}
For more information on AEM Maintenance Tasks, please refer:

5. Monitoring

6. Monitoring
System Overview Dashboard

7. Monitoring Health Reports

8. Monitoring
Monitoring Charts

9. Monitoring Diagnosis Tools

10. Upgrade: Best practices

11. Upgrade code and customisations
Pattern Detector
Compatibility Package: Native, Compatibility, Legacy
Dialog Conversion Tool
For more information on a dialog conversion tool in AEM, please refer:

12. Upgrade compatibility
Lazy Content Migration
Repository Restructuring in AEM 6.4
Don’t mix CoralUI 3-based or CoralUI 2-based set on a page
For more information on repository restructuring in AEM, please refer:

13. Product fixes installation: Best practices

14. Maintenance Release Vehicle Definitions
Quarterly: Service Pack
Quarterly: Cumulative Fix Pack (once SP ends for a version)
For more information on Maintenance Release Vehicle Definitions Tool in AEM, please refer:

15. Product fixes install: Best practices
SP / CFP uninstall is not supported
Take a full back-up before fix installs
Read release notes (What's fixed/dependencies)
Validating Packages
Monitor the logs
No official patches in …/crx-quickstart/install

16. Common Issues Faced by customers
Maintenance/Monitoring Lack of maintenance can lead to full disk space Next compaction duration
Upgrade Upgrade performed with no code validation Not tested on lower environment
Fix installation Non validated packages No backup taken before any installation

17. Key learnings and Takeaways
Maintenance/Monitoring Revision cleanup Operations dashboard
Upgrade Plan it, test it Don’t wait the end of life of your version
Fix installation Always backup your system Review the release notes Plan their installation