1.
Dr. Martin Power

2. Partners Croatia Ireland Germany Slovenia Austria Slovakia Portugal
Greece
Dr. Martin Power

3. Needs analysis of situation in each partner country.
Project phases.
Needs analysis of situation in each partner country.
Development of the resources and platform.
Validation of the materials and testing of the platform.
Dr. Martin Power

4. Assessing the situation – Physical health.
Citizens were more optimistic than health and social care professionals about the state of their physical health. Slovenian medical professionals were particularly pessimistic.
N=360
Dr. Martin Power

5. Mental and emotional health.
Citizens were more optimistic than health or social care professionals about the state of their mental/emotional health. Slovenian medical professionals were particularly pessimistic.
Dr. Martin Power

6. Improving health.
Citizens were similarly more optimistic than health and social care professionals about what they could do to maintain or improve their health, with the exception of Croatian health and social care professionals.
Dr. Martin Power

7. Communication and patient understanding.
Doctors felt that communication could be improved, expect in Portugal where a majority felt that communication was good.
Doctors felt that patients would benefit from a greater basic medical knowledge, though in Austria and Ireland doctors were divided on this.
Dr. Martin Power

8. Communication and time
Other than in Austria, patients felt they generally understood what their doctor was telling them.
Patients in Portugal and Ireland were most positive about doctors spending sufficient time with them. Whereas, Croatian and Austria patients were least positive.
Dr. Martin Power

9. Dr. Martin Power

10. Building relationships
Prevent
Work/life balance.
Nutrition.
Physical activity
Sexual life
Mental health
Empower
Understanding your role
Patient skills
Knowing your rights
Cultural awareness
Patient knowledge
Participate
Building relationships
Compliance
Reactions to illness
Recovery – healing
New perspectives
Dr. Martin Power

11. Common structure across modules, including:
Overview of topic.
Module outline.
Common conditions/illnesses – eg. Work/life balance and stress or diabetes and exercise.
Strategies and resources – eg. advice and guidance or checklist for visits to a doctor.
Glossary of terms – pop-outs within sections.
Quizzes – as an aid to memory.
Reference list.
Dr. Martin Power

12. Dr. Martin Power

13. Dr. Martin Power

14. Validation Participate (n= 173) Prevent (n=153). Empower (n= 170)
Dr. Martin Power

15. To what extent did you find the online training material and platform attractive/easy to use?
Not at all
A little
somewhat
Dr. Martin Power

16. Module breakdown for - To what extent did you find the online training material and platform attractive/easy to use?
Prevent
Empower
Participate
Dr. Martin Power

17. Comments.
Comments.
‘A good counterweight to the bombardment of the pharmaceutical industry. Health is more than pills’ (Austria).
‘Smart Patients is an interesting contribution to an important new theme. It would be lovely to have more contents in the training modules’ (Austria).
‘very manageable to use and view’ (Ireland).
‘is there an easy read version for people who have communication disabilities?’ (Ireland).
‘The language is clear and presents relevant information’ (Portugal).
‘I think all the materials are very well written, the information is clear and very pertinent’ (Portugal).
‘Some modules are a bit difficult to understand. I still do not know what compliance means’ (Slovenia).
‘I like Smart Patients because it gives clear and simple instructions’ (Slovenia).
Dr. Martin Power

18. Languages. English Croatian Greek German Slovenian Arabic
Slovakian Pashto
Dr. Martin Power

19. Reflections and learning.
European dimension –
A great experience to work with people from other cultures and systems and to see and learn how others do things.
EU projects have a lot of paperwork attached and an experienced co-ordinator is essential.
Information technology –
There are many things you would not necessarily think of – copyright on images and translation of each onscreen term, eg. click, next, back.
Language –
translation is very time consuming (and expensive) and tends to slow the process down.

20. Thank you.
Dr. Martin Power