1. At 22 months, Sara’s daughter was not meeting milestones and had delayed speech
Her daughter also had poor muscle tone and other issues that concerned the family
Her pediatrician suggested a developmental pediatrician, but that provider was out-of-network
She also needed help with a related unpaid claim
The whole family was experiencing stress and frustration on multiple fronts
Challenges “
With your help we felt sure our daughter was getting the best possible care. Our sincere thanks.
Sara called Health Advocate for help and guidance
Her Personal Health Advocate:
Located an in-network developmental pediatrician affiliated with a leading children’s hospital in a city near Sara’s home
Offered to warm transfer her to her employer’s Employee Assistance Program for help with stress and family issues
Requested the information for the unpaid claim and opened a case to determine next steps
Solution ”