1. Clinical Health Advocacy Second Opinion Services
Expert guidance to the right in-network physicians for in-person and remote second opinions, using our Perfect MatchSM Provider Locator service
Unlimited access to (and support from) Health Advocate’s clinical team
Clinical care coordination including collaborating with physicians, preparing members for visits, prior authorizations and pre-visit testing
Seamless member experience for all healthcare-related issues and challenges, including clarifying conditions/ treatments and resolving claims and other administrative issues

2. Expert Medical Opinion Program Key Differentiators
Includes all features provided under Health Advocacy PLUS:
Post-appointment follow up and ongoing clinical treatment decision support
Customized “advice” for members with high-cost conditions
Cost of standard number of remote second opinions included in program fee
Enhanced reporting on outcomes, ROI and medical cost savings
Accommodates incentivized (or required) utilization for designated procedures
Mailing and raffle to promote employee registration on the Health Advocate member website