1. What Companies Expect
Jitka Rysava 20 January 2015
Conference Points of Single Contact: working towards a single gateway for Europe

2. What Companies Expect
Companies expect from institutions, organisations, networks aimed at their support
That they help them to do business in their own countries, in other EU countries and beyond and thus increase their competitiveness
No competition, they should mutually cooperate and be informed about the expertise, competences and knowledge of other institutions, organisations, networks
Clear, easily accessible, updated and trustable information and advice

3. Enterprise Europe Network
In more than 50 countries, more than 600 partner organisation
Supported by COSME (Competitiveness of Enterprises and Small and Medium-sized Enterprises Programme)
Main aim: assist European companies (mainly SMEs) in internationalisation and innovation
Advice on EU law
Technology transfer
Speak up on EU law
Research funding
Going international
Intellectual property and patents
Access to finance
Packages for innovative SMEs

4. Points of Single Contact in the CR
Electronic (EN, DE, FR, ES, RU, CZ)
15 physical PSC
Staff of physical PSC is able to communicate in English
Two modes:
Establishment
Cross-border provision of services
Also general info on out-of-court dispute resolution, consumer protection, Czech tax rules, information on product certificates or contact details and information on business associations and professional chambers in the CR

5. Cooperation Between EEN and PCS
Czech EEN member is a deputy head of the EEN Sector Group Services and Retail
Sector Group was involved in PSC Test Panel
EEN staff acted as a lecturer for people from newly established PSC in the CR
At least once a year, EEN participates in the training for PSC in the CR
Mutual Cooperation in solving complicated inquiries in the field of free movement of services

6. Some Results of the PSC Test Panel
Questionnaires
Tourism sector
Food and beverages
Construction sector
All sectors had two possibilities
Establishment
Cross-border provision
72 questionnaires encoded by Sector Group
37 from establishment
35 for cross-border provision
21 countries were covered

7. Thank you for your attention
een.ec.europa.eu Mrs. Jitka Rysava Tel.: