2. Scary word – just means your wellbeing
Celebrities
Young people look up to them
All struggle with wellbeing too and have talked about it

3. We all have different problems
At home
At school
With friends
With relationships
With bullies
You may feel worried
You may feel sad
You can talk to us about anything

4. Kooth.com
is a website you can use to get advice, support and guidance from qualified counsellors via a live chat service, or from young people your own age via moderated forums, for any problem, no matter how big or small

5. We can help with lots of things
Friendship problems
Family
Loneliness
Bullying
Body image
Stress
School
Anxiety
Social media
Just having a bad day…..
If you have had a bad day

6. Step 1: Sign Up

7. Tell us some information about yourself

8. Tell us some information about yourself

9. Create your username and password
Don’t use your real name!

10. Now you’re on Kooth!

11. Press the green ‘Chat now’ button to talk to a counsellor

12. Counsellors are available from: 12 midday to 10pm Monday to Friday
Remember…
A counsellor will see you are in the queue and pick up from there
It should be pretty quick but they might be just finishing a chat with someone else first
Counsellors are available from:
12 midday to 10pm Monday to Friday
6pm to 10pm at weekends

13. Also…
You can access the rest of the site while you wait, check your messages etc
A button will flash on screen when a counsellor has opened a ‘room’ to talk to you
You can also send an message if you prefer, either to the team or to a specific counsellor

14. Send a message to a counsellor
Workers will get back to you as soon as possible, usually within one day, hopefully the same day

15. To help other young people or to get advice yourself
Forums
To help other young people or to get advice yourself

16. Lots of info and topics

17. Kooth is safe Everything is checked and confidential
No personal details or real names
All the counsellors are trained, qualified and are used to working with children and young people
If you needed, we would talk to you about face- to-face services as well as talking to us online