1. Customer Service
Clean-Fast-Friendly

2. Clean Parking lots Entrances Carts Trash Cigarette butts
Shopping carts
Electric carts
Hand baskets
Sanitizer wipes

3. Clean Grocery FRESH FOOD AREAS General merchandise
NO VEGGIES ON THE FLOOR
BAGS AVAILABLE FOR PRODUCTS
CLEAN COUNTERS
CLEAN HOT BAR
Front check outs
Bathrooms
Service desks=no returns
Toys=put everything away
Pets/Garden=no dead plants or animals
Auto care center=limited amount of oil/dirt

4. Fast In stock Checkout Do you have this Can you help me reach this
Do you know where to find this
Did you help them find it online or at another store?
No lines
All registers going
Fast responses from the managers

5. Friendly Do you talk to everyone you see Did you smile
Were you helpful
Did you walk with the customer instead of pointing them in the general direction
Are you ignoring the customers?
Are you talking to your co-workers or personal visitors
Are you on your phone texting or listening to music
Did you wear your name tag?