1. Best Practices in Policy Making
Fedro Zazueta
Director and Professor
Academic Technology Office

2. A policy cookbook? Mission, Vision and Strategy Policy Making
Technology diffusion
Sustainable funding
Making it all happen

3. The University Mission
Create, deliver and conserve knowledge

4. Mission
Support the university community community to create better learning environments and improve educational outcome
Facilitate the discovery process and improve competitiveness
Enable the university community to engage external clients and friends

5. Vision: Technology as an enabler…
An environment where usable, pervasive and ubiquitous IT resources support faculty, students and staff in the realization of the academic mission.

6. Strategy
Comprehensive
Institutional level
Broad representation
Strategic plan

7. Policy
Policy n p/ policies a course or principle of action adopted or proposed by a government, party, organization, business or individual.

8. The Policy Life-cycle
(Hamilton, 2004)

9. The Policy Breach
(Tsekos, 2003)

10. The Problem of Adoption
Increased awareness that leads to conduct changes

11. Funding Technology has relatively short life cycles
Funding must be sustainable
Accessibility is seldom adequately funded

12. Focus points
Have a seat at The Table
Participate in the institutional strategic planning process
Establish mechanisms that address the policy breach
Develop policy in a coherent, proactive manner

13. Make usability a primary design point to ensure recurring funding
Focus points
Make usability a primary design point to ensure recurring funding
Take advantage of short technology life-cycles to introduce change
Increase staff awareness and competence
Heartbeat
Training
Provide funding

14. Focus Points
Follow through the policy life-cycle

16. Tactics
vs.
Strategy

17. Adoption Rate