1. Tecnologías de Información y eBusiness
SISTEMAS DE INFORMACIÓN Y ESTRATEGIA EMPRESARIAL,
REDISEÑO. IMPLEMENTACIÓN DE SISTEMAS DE INFORMACIÓN
Tecnologías de Información y eBusiness
VICTOR ALARCÓN R.

2. TIPOS DE SISTEMAS DE INFORMACIÓN
VICTOR ALARCÓN R.

3. TIPOS CONCRETOS DE SI Sales and Marketing Human Resources
TYPES OF SYSTEMS
Strategic-Level Systems
5-year sales trend forecasting
5-year operating plan
5-year budget forecasting
Personnel Planning
Profit Planning
Executive Support Systems (ESS)
Management-Level Systems
Management Information Sistems (MIS)
Capital investment analysis
Sales management
Inventory control
Annual Budgeting
Relocation analysis
Decision-Support Systems (DSS)
Sales region analysis
Production scheduling
Cost analysis
Pricing/profitability analysis
Contract cost analysis
Knowledge-Level Systems
Knowledge Work Systems (KWS)
Engineering workstations
Graphics workstations
Managerial workstations
Office Systems
Document imaging
Word processing
Electronics calendars
Operational-Level Systems
Machine control
Securities trading
Payroll
Compensation
Order tracking
Transaction Processing Systems (TPS)
Plant scheduling
Accounts payable
Training & development
Order processing
Cash management
Material movement control
Accounts receivable
Employee record keeping
Sales and Marketing
Human Resources
Manufacturing
Finance
Accounting
VICTOR ALARCÓN R.

4. RELACIÓN DE LOS SISTEMAS: INTERACCIÓN
Executive support systems (ESS)
Management systems (MIS)
Management systems (DSS)
Knowledge systems (KWS and Office systems)
Transaction processing systems (TPS)
VICTOR ALARCÓN R.

5. SISTEMA DE INFORMACIÓN GERENCIAL (MIS)
Consolidated Consumer Products Corporation Sales by Product and Sales Region: 2013
PRODUCT CODE
PRODUCT DESCRIPTION
SALES REGION
ACTUAL SALES
PLANNED
ACTUAL VS. PLANNED
4469
Carpet Cleaner
Northeast South Midwest
West
4,066,700 3,778,112 4,867,001 4,003,440
4,800,000 3,750,000 4,600,000 4,400,000
0.85
1.01
1.06
0.91
TOTAL
17,550,000
16,715,253
0.95
5674
Room Freshener
Northeast
South
Midwest
West
3,676,700
5,608,112
4,711,001
4,563,440
3,900,000
4,700,000
4,200,000
4,900,000
0.94
1.19
1.12
0.93
TOTAL
18,559,253
17,700,000
1.05
VICTOR ALARCÓN R.

6. ETAPAS DE LA TOMA DE DECISIONES
Is there a problem?
Intelligence
What are the alternatives?
Design
Which should you choose?
Choice
Is the choice working?
Implementation
VICTOR ALARCÓN R.