1. IBM Software – Commerce
Retail
Leading retailer – Saving millions of dollars in operational costs with tight control of communications spend
943 new orders
processed through a single, centralized solution to date
83% reduction
in manual invoice processing, increasing efficiency
Millions of USD
saved each year by eliminating erroneous invoices
The transformation: This leading retailer wanted to shrink its spend on communications, and sought to gain control over all of the telecom circuits, suppliers and contracts in its estate. Today, the company uses a single, standards-based solution for strict control over invoices, suppliers and contracts – saving millions of dollars in operational costs annually.
Solution components
Client Name:
Leading retailer
Case study Link:
Pull Quote:
“Overall, we estimate that IBM Rivermine Telecom Expense Management is helping us to cut our operational costs by millions of dollars per year.”
—Spokesperson, leading retailer
Solution Components:
Software
IBM® Emptoris® Rivermine® Telecom Expense Management
Business challenge:
This leading retailer wanted to shrink its operational spend on telecommunications. How could it gain the required control over all of the telecom circuits, suppliers and contracts in its estate?
The benefit:
Today, the retailer can identify and disconnect defunct circuits, audit supplier invoices and ensure that every contract delivers the expected value – unlocking millions of dollars in operational cost savings.
Software
• IBM® Emptoris® Rivermine® Telecom Expense Management
“Overall, we estimate that IBM Rivermine Telecom Expense Management is helping us to cut our operational costs by millions of dollars per year.”
—Spokesperson, leading retailer
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