1. The ‘Managed Communication’ Space
Leadership Team
Communication
Change
Communication
Business Information
Communication
Capability Building
Communication
External
Communication
To connect leadership
and staff with input and
feedback
To change behaviour
towards specific goals
To close information
gaps and improve
Transparency
To improve
communication
practices in teams
and in individuals
To gain a closer
customer connection
improve credibility /
profile / sales
PURPOSE /
SCALE
MASS
COMMUNICATION
Staff
engagement
sessions
HSSE
Behavior Change
Program
Values /
code of conduct
campaigns
Press
conferences
CROSS-TEAM
COMMUNICATION
Line Manager
Briefings
Six Sigma
projects
Corporate customer
status update
IT Process
Improvement Project
Online communities
of practice
INTERPERSONAL
COMMUNICATION
What people
do themselves
– meetings, s,
presentations etc
Training:
Best Practice
Customer Interfacing