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SAP SuccessFactors + axonify
Partners SAP SuccessFactors + axonify Joint Positioning Laura Martin VP Alliance Marketing Axonify
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Are often deskless or duty bound
Retail workers, contact center agents, manufacturing line workers, drivers, hospitality workers, professional sales reps , service technicians Are often deskless or duty bound Have unpredictable availability due to irregular or part-time shifts They are the frontline of any business and CAN MAKE OR BREAK IT Learning needs revolve around job performance Accountants, lawyers, marketing professionals, administrators, engineers, software developers - often professionals in their chosen fields Desk-centric environments Typically work 9-5, 5 days a week Learning needs revolve around career growth and development Before even discussing how the solutions play together, it’s important to make note of the differences between the two employee types within any business and their diverse needs: the frontline worker and the corporate employee. The frontline worker is often deskless or duty bound, can have unpredictable availability due to irregular shifts or part-time shifts – examples include: retail associates, contact center agents, plant workers, drivers, professional sales reps, service technicians Corporate staff tend to work in desk-centric environments, often work 9-5, 5 days a week, with the majority on a career path [CLICK] SAP SuccessFactors is your HCM backbone and learning system of record. Organizations that have both SAP SuccessFactors and Axonify today continue to leverage SuccessFactors for their mandated training across the business. Whether it’s related to corporate policies and procedures (i.e. cybersecurity) or industry compliance requirements (i.e. safety training), these often heavy and established programs have most likely been successfully delivered via SuccessFactors for ages. [CLICK] SuccessFactors continues to support career growth and development of corporate staff with courses around topics such as leadership, communication skills and overall business skills. [CLICK] When they decide to introduce Axonify is where they need to reach a large frontline workforce with learning. Specifically, learning related to on-the-job performance that is critical to the success of the business. So for example, retail associates who must stay on top of product knowledge, call center agents who need to develop customer service skills and plant workers who need a deep understanding of safe work practices all benefit from Axonify. By leveraging Axonify to reach their frontline with critical knowledge in an engaging way within their flow of work. The final and very important piece is reinforcement of across both the enterprise to reinforce critical learning (no fluff allowed) to combat the forgetting curve and drive the behaviors that are important to the business.
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Joint Positioning Statement
SAP SuccessFactors is your corporate learning backbone. Axonify makes it frontline friendly. Together we extend learning beyond the office walls and continuously reinforce employee knowledge to keep your entire workforce performing at the speed of business.
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Thank you!
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