1. How to use your IT Resources
Islanders in sync
How to use your IT Resources

2. We are here to help!! IT Service Desk (361)825-2692 IThelp@tamucc.edu
support.tamucc.edu
We are here to help!!
Locations
Mary & Jeff Bell Library Room 112
Mary & Jeff Bell Library Ask Us Desk (during fall/spring)
Corpus Christi Hall Open lab area 201
INTRODUCE YOURSELF. Tell the students what you do, in their language.
Take about 1-2 mins to go over this slide. They have already gotten this information, you just want to make sure they remember it, forever!!
The big point to make here is that they have multiple ways to get help….call, , in person at 3 locations and social media.
Stay Connected
– tamuccIT
– tamucc_IT

3. Today’s Agenda Be Authentic with Duo MyIsland ID
Your Online Office 365 Toolbox
Blackboard Highlights
Be the “BCSSE” you can be!
Be Authentic with Duo (3 mins) They should already have set this up during Islander Launch. We just want to reiterate what it does for them and why it’s important.
MyIsland ID (8 mins) Like duo, their settings should already be in place. We will use this time to talk to them about how they use the system now that they are in (ex: what options they have, how to reset passwords, etc.)
Your Online Office 365 Toolbox (5 min) This subject is touched on during Islander Launch, so they should be familiar Office 365 generally. The main idea here is to show them how to easily access their office 365 products, focusing on what products they have available to them. We also want to remind them about the free downloads and where to find them. This will be a great opportunity to share any personal experiences that may help them with managing being a first-time student. (ex: using one note for class notes, one drive for file saving and sharing)
Blackboard Highlights (10 mins) This session will focus on getting started (browser, logging in, personalization, etc.), setting up notifications, using Bb in your course (submitting assignments, accessing content and types of content students will see),
Be the “BCSSE” you can be (25 mins) Instructions for accessing the survey will be on the slide. Use your script as a guide…try to stay as close as possible to it, but feel free to put your own twist on it as well 

4. Duo Authentication twostep.tamucc.edu duo.tamucc.edu
IslandID Two-Factor Authentication
duo.tamucc.edu
Device Management Portal

5. Managing Your Account @ myislandid.tamucc.edu

6. Your Online Office 365 Toolbox
Texas A&M University–Corpus Christi provides the latest version of
Microsoft Office
FREE OF CHARGE!!!
Important!: Let them know that they can download Microsoft office for free. They can visit the website on the slide or the IT website.
Focus on the main tools that students will be using right away: Outlook, Calendar, One Drive (?)
If you have time, introduce OneNote…some students may have never used the tool so it may be helpful to tell them a little bit about what it does.
5 great reasons to use OneNote or Office 365 in general
1)It’s free
2)No more lost notes
3)No more hunting for notes
4)Easily share notes and documents with your group
5)Quick access to everything you need in one location!
Remind students that all official campus communication will go to their Islander , so it is important that they can access that.
For help installing Office 365 visit:
iol.tamucc.edu/Office-365.html

7. Classes open on the first day of the semester
– Official LMS
bb9.tamucc.edu
Blackboard is our official learning management system. If you are enrolled in an online course, you will be using this system for EVERYTHING. For all other courses, you instructors have the option to use Blackboard as a resource for you. If you are unsure if your instructor will be using Blackboard you can check your syllabus or ask your instructor.
Point out the URL and the day that classes open.
IMPORTANT NOTE: Chrome or firefox, are the recommended browsers for Blackboard.
Classes open on the first day of the semester

8. – Notifications Before the semester begins make sure you:
Delivery
Types
My Blackboard
Home Page Module
Blackboard App
Notifications Dashboard
Availability of
Your course
Assignments
New content
Assignments are due or past due
Course message received
Item is due
Test is available
Test is due or past due
You have unread blogs, journals, and discussions
Before the semester begins make sure you:
Edit your notification settings
Choose how and when you get notifications
Get familiar with your notifications dashboard
Download the Blackboard App and say YES to push notifications
DO NOT SPEND TOO MUCH TIME ON THIS SLIDE. This slide is intended to just let them know that this option exists and how to check the settings to make sure they are opted in.
Stay in the loop with Blackboard Notifications
Notification Delivery
My Blackboard: The Updates page displays notifications for all of your courses and the Posts page displays unread discussions, blogs, journals, and wikis.
, text, or voice messages: You can receive notifications in these ways if your institution allows.
Home Page modules: Within a course, Home Page modules display notifications for that course only.
Blackboard app push notifications: If your institution uses the Blackboard app, you can have notifications pop up on your mobile device's screen.
Notifications Dashboard: The Notifications Dashboard may appear on the My Institution tab as another way to see notifications for all of your courses. Your institution can rename the tabs.
Notification types
Blackboard Learn notifies you when these events occur:
Announcements are available
Assignments are available
Assignments are due or past due
Content is available
Course or organization is available
Course message received
Item is due
Item is graded
Survey is available
Survey is due or past due
Test is available
Test is due or past due
You have unread blogs, journals, and discussions
For help with Blackboard Notifications visit:

9. – Make it your own Edit your personal settings.
Select your preferred language
Set your privacy options
Update your profile
Primary address: Islander
Set up your ENHANCED Blackboard profile
DO NOT SPEND TOO MUCH TIME ON THIS SLIDE. This slide is intended to just let them know that this option exists and how to make their Blackboard environment their own.
This feature is All about you!
Privacy options: You can choose the information you want others to see. 
A profile shows how you want to present yourself to your peers, classmates, instructors, and employers. In your Blackboard profile, you decide what you want to be called, share your academic interests, and more. Point out the picture that is posted will be seen by everyone, so be professional!
Enhanced profile: A Blackboard + MyEdu welcome screen or a profile page where you can add work experience
IMPORTANT NOTE: If you are updating your profile for the first time, Blackboard will ask you to input a primary address….this is your Islander . Do not use personal addresses here.
Blackboard will take you step by step through the profile creation process.
For help with your personal settings & setting up your profile visit:

10. – Getting to work Accessing your Course Content
Types of Course Content
Submitting an Assignment
These are the three most important parts of using Blackboard in your course.
Accessing your course content
You access course content from links on the course menu. Links that hold content are called content areas. For example, an instructor may add a content area that contains a week's worth of course material. Week 1 may include content such as readings, assignments, a discussion, and a link to website. Select an item to open it.
Most common Types of content
Item-a file, image or text
Assignment-any work that your instructor will use to grade you on
Test
Course Tools
When you’re in your blackboard environment these are the types of content you will see. Your instructor may not use all of these at one time.
Submitting an assignment
Your instructor can add assignments to different areas of your course.
You might access assignments from a link on the course menu called "Assignments." Or, your instructor might incorporate assignments into each week's content. Ask your instructor if you have questions about how your course is organized.
Your instructor may make some assignments available after a certain date or after you complete a certain task. For example, you might have to mark a lecture as reviewed before you may access an assignment. Contact your instructor if you don't see an assignment you think you should.
If you submit after the due date, your submission is marked LATE and penalties may apply.

11. Be the “BCSSE” you can be!
Log into the computer using your IslandID and password.
IslandID = user name
Example: John Doe = jdoe or jdoe#

12. Be the “BCSSE” you can be!
What is the BCSSE Survey?
How long does it take?
Do I have to take it?
What is the BCSSE Survey? BCSSE ask students about their prior academic experiences as well as their expectations for the coming year.
How long will it take? You have 25 mins to take the survey, but everyone’s times will be different.
Do I have to take it? The survey is optional. However, taking it will be helpful in making sure that you are academically successful throughout your time here at TAMUCC….Why? [NEXT SLIDE]

13. How does BCSSE Affect Your Experience at TAMUCC?
The document is an example of the Advising Report that will be used within Starfish and accessible to advisors and student support services.
Anyone in the student’s success network will be able to see the information provided on this sheet. Most importantly, advisors will use this information to help during advising appointments. Feel free to point out important information from the sheet. If you are running low on time, focus on telling them about the benefits.
**Start the script prompt**
Let the students know if at any point of the survey they need technical assistance they can raise their hand, and someone will come and help them.

14. Be the “BCSSE” you can be! : Accessing the Survey
Go to firstwave.tamucc.edu
Read the statement of agreement and click next.
Enter your student ID (A#)
Begin!

15. At this time the “tour guide” will announce the group’s next stop