1. GET THE PEOPLE AROUND YOU
To. Do. What.
You. Want.
Deborah Gilboa, MD

2. You want to influence… Parents Siblings Teachers Advisors Coaches
Friends
Peers
Younger students

3. What do you need from people?

5. Schedule change Difference of opinion emergency weather delay cancellation Competing priorities LIMITED RESOURCES (time, money, space, people)
Disruptors

6. Outcomes of Stress Discomfort is necessary for learning
Causes people to Identify problems
Pushes creative problem solving
Is on a continuum, leads to overwhelm
Outcomes of Stress

7. fight
flight
freeze
face
Reactions to Stress

8. What do people need from you?

9. Preparation
Response
Reconciliation

10. Preparation Goal: Know your “why” Be purpose-driven: THIS GETS PEOPLE
Improve interactions
Get the desired outcome
Know your “why”
Of your choices, your requests, your actions
Be willing to explain
Be purpose-driven:
THIS GETS PEOPLE
TO DO HARD THINGS!

11. shared purpose + your path
Behavior Change =
shared purpose + your path

12. Resilience in Practice
Build resilience through
TRUST
Accept emotions
Dependable behavior
Honesty/
Accountability
Demonstrate gratitude
Resilience in Practice

13. When-not-if Language Set Remove Model Set expectations
Model the cycle
Remove
Remove the premise of failure
Set
Set expectations
When-not-if Language

14. Use Peer Pressure Use peer pressure for GOOD -near-peer mentoring
-colleague encouragement
-Drive to fulfill the mission modeled by leadership but verbalized by co-workers
Use Peer Pressure

15. Response
Lack of prevention is not failure, lack of planning is failure
Every “bad thing” is an opportunity for:
Proving your mission
Stepping up
Practice
Resilience

16. What you DO
matters more
than what you
feel…

17. Required for resilience
Setting expectations
Changing policies
Enforcing consequences
Managing conflict
Choosing discretion
Transparency
Required for resilience

18. Reconciliation Listen Offer support, require solutions Mission driven
Ask why (dampen judgment)
Empathy
Offer support, require solutions
Idea progress board – especially frontline staff
Recognize the impact of individual managers
Mission driven
See how their work connects to the mission
See leadership live the mission daily

19. Want a speaker that will amaze your school and change your culture?
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