1. New Jersey Digital Government Summit Teleworking and Remote Access
Scott Feinberg
Public Sector Market Manager
October 26, 2019

2. What drives today’s organizations?
Productivity is Key…
Accelerating Decision Making
Scaling Knowledge
Share ideas and materials
Improve multi-channel delivery
Shorten time to market
Ensure business continuity
Compress global markets
Deploy troubleshooting, training, subject matter experts
Develop value-added services
What Makes you more
productive
Revenue Growth
Increasing sales while reducing costs
Creating more products, faster
Competing with new entrants to
the market
Corporate Communication
Delivering CEO or HR announcements
Training the workforce
Planning for business continuity
Integrating mergers and acquisitions
Customers
Deepening relationships
Reaching new markets
Accessing experts
and resources
Distributed Organization
Coordinating supply chain
Enabling home workers
Decreasing travel costs (people, capital, environment)
Improving Work/ Life Balance
Unifying the Organization
Cement corporate culture, and goals
Share information in real time
One message, no misinterpretation
Increase job satisfaction with less travel
Compete for scarce human resources
Impact corporate social responsibility

3. Source: Telework Exchange

4. Source: Telework Exchange

5. How to get Telework to be Successful
Take the opt-out approach to telework eligibility.
All employees are eligible to telework until proven otherwise
Communicate who is eligible to employees, based on position, performance, and telework environment
Telework can take many forms based on job requirements and employee preference
Incorporate visual communication technology into telework environment
Source: Telework Exchange

6. How to get Telework to be Successful
Management on Board - Managers are eligible as well.
Encourage managers to telework – they will see the benefits of telework first hand
Managers must look at each employee’s job and performance to determine eligibility
Employees have safe alternative workplaces, meet performance expectations, have the access to work remotely, and have positions that are conducive to telework
Source: Telework Exchange

7. The Right Method for the Right Message
Why Visual Communication Now?
The Right Method for the Right Message
When
Collaboration
Value
First meetings, final contracts
In Person
Most impact
Interim meetings
Decision-making
Expertise
Rich media
Faster, better decisions
Trust
Stronger relationships
Video
INTERACTIVITY
PRODUCTIVITY
Audio & Web
Conferencing
Detailed explanations
More data
A major user benefit of convergence is the ability to quickly and easily choose the right method of communication for the right message
Starting with , which everyone has today, for time-insensitive messages. As you move up to more interactive methods. At the top of the scale is in-person meetings. Nothing will ever take place of one-on-one meeting for the most critical communications, like first meetings, final interviews, and final contracts.
Video is the next best thing to an in-person meeting. I shake hands at a first meeting, but follow up discussions are just as impactful over video. Decision-making is much faster and more information is exchanged face-to-face in a video than could ever be possible with audio and data. Experts can be in multiple locations on the same day.
Quick, short messages IM
Instant
Standard communications
Voice
Familiar
Time insensitive messages
Ubiquitous

8. Being GREEN in Public Sector
Global emissions of greenhouse gases caused by transportation increased by 120% while total emissions increased by 70% in the years from 1970 to 2004.
Cities will see increased funding opportunities over the coming years by adhering to green policies
Video communications is viewed as a green technology
California Governor is a huge advocate of going green and utilizes visual communications within their leadership

9. Being GREEN in Public Sector
Visual Communications will reduce travel – reducing CO2 emissions
Increase in tele-commuting will result in less traffic
Tele-work allows for the support of Green and Business Continuity plans
Less people in the office means reduction in power for corporations
Reduction in air passengers equals less flights thus reducing CO2 emissions
Going green using video has numerous affects as listed above.

10. Thank you