1. IQS Training Suppliers
Date: 6 - Aug – 2019
webinar will start at am (US East)/15.00 (Central EU)

2. Can you hear me and see my screen?
Type yes or no
in the chat box please
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3. Agenda Introduction Processes
Resources
YFAI - IQS Solution Overview
Common Reports: Supplier Scorecard and Issue Summary
Processes
Supplier Material Rejection Report (SMRR)
Discrepant Material Report (DMR)
Supplier Chargeback (SCB)
Corrective Action (CAPA)
Certificates upload
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4. Introduction
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5. Resources Resources IQS Support Center YFAI Supplier Portal / Manual
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6. YFAI - IQS Solution Overview
Task Assigned
Sent
No login required
Realtime Reports
Responses Updated in YFAI System
Link to Web Form
Review Task and Submit Response(s)
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7. Common Reports Issue Summary Report 8D Summary Report
Summary information: Who, where, what, etc
Problem statement
Evidence/attachments
8D Summary Report
Summary of CAPA progress
Supplier Scorecard
Parent Suppliers
Performance
Child Location Rollup
Child Location Performance
Commercial – YFAI Strategy Based
Child Suppliers
Materials
Quality
Capabilities
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8. Common Reports – Issue Summary
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9. Common Reports - 8D
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10. Common Reports - Scorecard
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11. Common Reports – Automatic Monthly Scorecard Email
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12. Supplier Material Rejection Report (SMRR)
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13. Supplier Material Rejection Report (SMRR)
SMRR Assigned to your company
Notification Sent
Corrective Action Request
Request for RMA*
SMRR Closed
Review the Issue Summary
Refer to CAPA Response
Response Form
YFAI Review and Clarify
Review your Scorecard
Request Clarification
Supplier Response (Return, Scrap, Rework)
SMRR Closed
* RMA – Return Merchandise Authorization
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14. Supplier Material Rejection Report (SMRR)
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15. Supplier Material Rejection Report (SMRR)
Demo
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16. Discrepant Material Report (DMR)
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17. Discrepant Material Report (DMR)
DMR Assigned to your company
Notification Sent
YFAI Modify and Notify
YFAI Dispute Accepted
Corrective Action Request
Web Form
DMR Dispute Cancelled
Cancel DMR
YFAI Dispute Accepted
Refer to CAPA Response
Review Issue Summary
DMR Closure Notification
Dispute Rejected
YFAI Review Dispute
Review your Scorecard
No response required if DMR accepted
Close DMR
48 hours
Dispute Form
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18. Discrepant Material Report (DMR)
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19. Discrepant Material Report (DMR)
Demo
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20. Supplier Chargeback (SCB)
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21. Supplier Chargeback (SCB)
SCB Assigned to your company
Notification Sent
SCB Notification
YFAI Disagree / Modify
YFAI Agree
Review Issue Summary
YFAI Response Review
Cancel SCB
Review your Scorecard
Reject
Response Form
Accept
Close SCB
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22. Supplier Chargeback (SCB)
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23. Supplier Chargeback (SCB)
Demo
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24. Corrective Action (CAPA)
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25. Corrective Action (CAPA)
CAPA Assigned to your company
Containment Request
8D Plan Request
8D Implementation Request
8D Validation Request
YFAI Reject
YFAI Reject
YFAI Reject
Containment Form
8D Plan Form
8D Implementation Form
8D Validation Form
YFAI Accept
YFAI Accept
YFAI Accept
YFAI:
8D Closed
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26. Corrective Action (CAPA)
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27. Corrective Action (CAPA)
Demo
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28. Certificate Upload
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29. Certificate/Survey Upload
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30. Certificate Upload
Demo
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31. Session Concluded
Thank you for attending!
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