1. Diversity in Organizations
Chapter 2
Diversity in Organizations

2. Learning Objectives
Describe the two major forms of workforce diversity.
Identify the key biographical characteristics and describe how they are relevant to OB.
Recognize stereotypes and understand how they function in organizational settings.
Define intellectual ability and demonstrate its relevance to OB.
Contrast intellectual from physical ability.
Describe how organizations manage diversity effectively.

3. Diversity What is Workforce Diversity?
Differences between workforce due to ……………………………etc.
Levels of Diversity
Surface-Level Diversity
Deep-Level Diversity

4. Diversity What is Discrimination?
Note differences between things which in it self isn’t necessarily bad.
Forms of Discrimination?
Discrimination policies and practices – sexual harassment – intimidation – mockery and insults – exclusion – incivility …………….etc.
Why diversity management is important?

5. Biographical Characteristics
Personal Characteristics
Age
Gender / Sex
Race and Ethnicity
Disability
Other Biographical Characteristics
Tenure
Religion
Sexual orientation and gender identity

6. Ability
Ability
An individual’s capacity to perform the various tasks in a job
Types of Ability
Intellectual Abilities
Physical Abilities

7. Dimensions of Intellectual Ability
The capacity to do mental activities such as; thinking, reasoning, and problem solving
Dimensions of Intellectual Ability
Number Aptitude - Verbal Comprehension - Perceptual Speed - Inductive Reasoning - Deductive Reasoning - Spatial Visualization - Memory

8. Ability Physical Ability
The capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics.
Dimensions of Physical Ability
Strength Factors
(Dynamic strength - Trunk strength - Static strength - Explosive strength)
Flexibility Factors
(Extent flexibility - Dynamic flexibility)
Other Factors
(Body coordination – Balance – Stamina)

9. Implementing Diversity Management Strategies
The process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others.
Attract
Diverse Employees
Select
Develop
Retain

10. Implementing Diversity Management Strategies
Diversity in Groups
Diverse Groups Vs. Homogenous Groups
Effective Diversity Programs
Foster the Skills and Abilities of All Workers
Teach the Market Advantages
Teach Legal Framework