1. Towards a methodology for performance measurement in judiciaries
Philip Langboek and Rachel Dijkstra

2. The Montaigne Centre for Judicial Administration and Conflict Resolution
Multidimensional expertise Legal, social-psychological and criminological perspectives on justice administration and conflict resolution Focusgroups Procedural Justice, Problem solving justice, Transitional Justice, Court Administration, Procedural Law, Consistency in Case Law Cooperation Dutch Judiciary, Institute for Research of Judicial Systems, International Association for Court Administration, CCJE a.o.
Multidimensional expertise: legal, legal theoretical, social-psychological and criminological perspectives on judicial and justice administration, and conflict resolution
Focusgroups: Procedural Justice, Problem solving justice, Transitional Justice, Court & Justice Administration, Rules of procedure, Consistency of case law, Relation between the Courts and the legislative, Mediation,
Professional Disciplinary proceedings, Methodology of legal research.
Cooperation with a.o. the district court of the Mid-Netherlands (SURRF), Council for the Judiciary; Institute for Research of Judicial Systems, Bologna; International Association for Court Administration; Council for the Efficiency of Justice, Strasbourg, and Universities in Europe, Australia and the USA.
Lectures, seminars, conferences
@MontaigneCentre
Montaigne Centrum
To change footer: Insert | Header & footer Name of Faculty or Division<2spaces>|<2spaces>Title of presentation

3. Tension between judicial independence and accountability
Judges are state functionaries under the rule of law
Independence from other state powers, is essential
Paradox:, courts and judges are financed by state budget and need to account for how the money is spent
How to combine judicial independence
with accountability in the democratic process?

4. Organising a judicial system under the rule of law
Courts, Judges.
Organisation
Rules of procedure and rules of competence
Budget
Management
Accounting
Relation with the political domain
Budget
Legislation
Consequences of political choices
Etc.

5. What is the role of courts and judges in society?
Enforce the rule of law
Provide legal certainty and predicatability
Decide conflicts and/or resolve conflicts
Control law enforcement agencies
Indirectly: help provide societal stability
and sustainability
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

6. Why performance management of courts and judges
(Quality) Management
Organisation development
Control
Professional Learning
Problem: performance measurement is time consuming and costly
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

7. Montaigne Centrum voor Rechtspleging en Conflictoplossing
Quality Management
Single Loop Learning: product quality
Double Loop Learning: product and organisation quality in relation to societal environment
Organisation Development
Performance measurement is aid in quality management
Demming Circle
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

8. What purposes for performance measurement in judiciaries
Management and organisation development – local and national
Control and organisation development - national
Human resources
Judges
Support staff
Buildings
Security
ICT
Budget
Accounting PR
Integrity
Services
Production
Human resources
Buildings
Security
ICT
Budget
Accounting PR
Integrity
Services
Production
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

9. Dealing with the Paradox
Court and judges are within constitutional limits subjected to the democratic process
Central control and steering competences are limited
Demanding accountability is reasonable
Judicial professional space is necessary
Local and national management of courts
and judges is crucial
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

10. Montaigne Centrum voor Rechtspleging en Conflictoplossing
Towards a solution
At the central level of a MoJ or a Council for the Judiciary, policymakers want to know how courts perform.
Important changes in judicial organisation have nothing to do with measured performances. (e.g. judicial map)
How to make independent judges perform?
How to make court organisations perform?
Productivity
Expertise
Timeliness
Integrity
Services
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

11. Multilevel performance measurement of judiciaries
Foss Hanssen: quantitative measurement is for political control, qualitative measurement is for professional learning
Performance measurement on EU –level is for supervision (=control)
Respecting judicial professional space means:
performance data beyond the court
organisation are not about individual
judges
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

12. Problem: national performance data are measured differently
Numbers suggest calculations are possible
mean, averages, timeliness in days, number of judges and so on
Each country uses separate definitions of standards and measurement. In some countries measurement differs from court to court
Example: when should you start counting with the time it takes to decide a case?
Date of filing at the court
Reception date of the filing letter
Poststamp date of the filing letter
Registration of the case after check of court competence
Idem for the end time:
Date of the judgement
Experiy date for filing appeal at a higher court
Date the judgement was sent to the parties
National data therefore cannot be compared with data
from other countries, other than at an indicative level
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

13. Making performance measurement comparable
What is necessary:
Standards
Standardized registration
Cooperation of 27/28 member states
Reliable and Valid registrations
This calls for a very limited performance
measurement
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing

14. Performance Measurement Indicators
Production per type of cases
Costs
Number of Judges and court staff
Productivity
Time to deposition, plus time standards per type of case
Independence and Impartiality
Expertise
Court user satisfaction
28 oktober 2019
Montaigne Centrum voor Rechtspleging en Conflictoplossing