1. TOGETHER, WE improve the lives of people around the world1
Bart Prudon
ICPM Aachen, June 25th 2019

2. MEDICAL TECHNOLOGY IS WHAT WE DO. IT’S WHAT WE’VE ALWAYS DONE.
You may know us as the pacemaker company, the diabetes pump maker, or deep-brain stimulation experts —
and we do so much more.

3. OUR THERAPIES AND SOLUTIONS IMPROVE LIVES
More than 70 conditions in the human body are treated with our therapies, enabling us to address chronic conditions and provide healthcare solutions 
86,000+
EMPLOYEES
9,600+
SCIENTISTS & ENGINEERS
1,600+
CLINICAL PROFESSIONALS
We harness the power of technology to treat 70+ conditions and offer solutions to improve the system.
OPERATE IN
150+
COUNTRIES
350+
LOCATIONS 76
MANUFACTURING SITES

4. WE ARE Grounded by our mission
In 1960, Earl Bakken defined our Mission, and since then, it drives everything we do. The Mission has six tenets, but the first and most recognizable is:
To contribute to human welfare by application of biomedical engineering to alleviate pain, restore health, and extend life.
Not a word of the Mission has changed since it was written. More than a half-century later, the Mission continues to serve as our ethical framework and an inspirational goal for employees around the world.
Alleviate pain, restore health, and extend life.

5. One of the benefits of offering so many therapies is that it means we get to help a lot of people. Today, our therapies improve the lives of more than 2 people around the world EVERY SECOND. It’s a very humbling statistic. We use it throughout the company as a reminder of the extraordinary responsibility we have to provide safe, high-quality products.

6. Enterprise Excellence
A journey towards
Enterprise Excellence

7. Process Mining at Medtronic
Results-driven approach based on collaboration and partnership
Purpose
People
Process
Results + + =
Business Value
Scalable approach

8. Ensure to Focus on what matters
Purpose
Ensure to Focus on what matters
Strategic
Objectives
Transformation Programs
Voice of the
Customer
To ensure top-down commitment.
Continuous Improvement / Enterprise Excellence

9. Workload management Evolution
Purpose
Workload management Evolution
An iterative approach of mining, assessing and implementing in our journey towards Enterprise Excellence

10. a true Partnership People Business Value Stream Owners Process Mining
CoE
BI / Advanced Analytics IT
Process Owners
Enterprise Excellence

11. Center of Excellence People Internal Audit Supply Chain SME
Customer Care
Value Stream xxxx
SME
Procure to Pay
Celonis
BrightCape
Universities
Enterprise Excellence
Value Based Healthcare
(IHS)
Hospital
Lean Six Sigma consultant
Process
Mining BI
Data Privacy & Security
IT Infrastructure
IT Business Analyst
BI / Advanced Analytics
IT Architecture
Process Mining
Analyst/Scientist
Process Mining
Data Engineer

12. A3 DMAIC is the path we follow
Process
A3 DMAIC is the path we follow
Add link to MOS continuous improvement & Strategic objectives

13. Process
Kaizen Approach (1 + 3)

14. Yesterday – Today – Challenges
Process
Elements of agile / scrum
Daily standup meeting to discuss three elements per team member:
Yesterday – Today – Challenges

15. + + = Purpose People Process Results Key message
result driven approach based on collaboration and partnership
Purpose
People
Process
Results + + =
Lean Six Sigma DMAIC
Business Value
Scalable approach
Kaizen (1+3)
Collaboration
Commitment
Empowerment

16. Value tracker: results of Kaizen approach for January - March
Procure to Pay Pilot
Value tracker: results of Kaizen approach for January - March
Total opportunity $15,4M
Realized $1,2M
Remaining opportunity $14,2M
Soft benefits
Improvement working capital
Workload reduction
Cost saving
Compliance

17. + + = Purpose People Process Results Key message
Results-driven approach based on partnership and collaboration
Purpose
People
Process
Results + + =
Business Value
Scalable approach
Continuous improvement culture

18. Thank you for your attention
November 9, 2015
Thank you for your attention
Questions
Bart Prudon
Process Mining Business Consultant

19. appendix