1. Promoting Public & Private Provider Participation in Registries: Getting to 100%
______________________________________________________
Wendy Nye, Region 4 MCIR Supervisor
Kevin Czubachowski, MDCH Immunization Field Rep.
11/4/2019

2. MCIR Background Public Health Code requirement
Tracks children birth to 20 years
State divided into 6 regions
Software development
Providers required to record shots administered as well as histories
Access only granted to registered approved users
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11/4/2019

3. Region 4 Background 9-counties, inner-city, rural & urban
Development of region with input from local public health depts.
Two full-time staff, three part-time staff
Advisory Council created for policy development and oversight
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11/4/2019

4. Participation: Where Are We Now?
100% public and private providers registered
Over 89% regularly submitting data to registry (bi-monthly reports)
375 provider sites
136 schools/daycares/other
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11/4/2019

5. Maximizing Participation
Collaboration
Provider Identification
Database Development
Communication
Provider Registration
Participation
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11/4/2019

6. Maximizing Participation
Continuous data quality assessment
Open communication with sites
Follow-up and follow-through
Rewards & recognition
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11/4/2019

7. Collaboration Work through existing channels
Develop relationships early
Ask, don’t tell
What’s in it for me?
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11/4/2019

8. Provider Identification
Existing channels
Let your fingers do the walking
Country drives
Parent contact
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11/4/2019

9. Database Development Access database created to track providers
Simplifies communication & follow-up process
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11/4/2019

10. Provider Registration
First impressions
Provide completed forms for signature
Follow-up phone call
Site visits
11/4/2019

11. Communication Help Desk Training/Demonstrations Meetings
Advisory Council
Organizational contacts
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11/4/2019

12. Provider Participation
Offer methods of participation:
Paper/scan form submission & IVR
Dial-up
Transfer from billing data
Internet
Offer support services
Establish policies
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11/4/2019

13. Data Quality Assessments
Assess provider participation & submission rates
Support outside assessments
AFIX
HEDIS
QA reports
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11/4/2019

14. More Communication… Letters/phone contacts News screen/Newsletter
Education sessions
lists
Meetings
Web site
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11/4/2019

15. Follow-Up and Follow-Through
Establish trust
Guidelines & expectations
Go the extra mile
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11/4/2019

16. Rewards & Recognition Spotlight on Success “Incentives” Awards
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11/4/2019

17. In Conclusion…
To maximize immunization provider participation, registries must:
Track participants
Communicate
Follow-up
Enforce
Recognize
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11/4/2019

18. Contact Information
Wendy Nye, Supervisor, Region 4 MCIR
Kevin Czubachowski, MDCH Immunization Field Representative
______________________________________________________
11/4/2019