1. Health Canada National Union-Management Consultation Committee
Multi-Year Mental Health and Wellness in the Workplace Strategy & Federal Public Service Workplace Strategy Progress Update and Accomplishments
Health Canada National Union-Management Consultation Committee
May 16, 2017

2. Purpose
To provide a status update with respect to the implementation of Health Canada’s (HC) Multi-Year Mental Health and Wellness in the Workplace Strategy (the Strategy) and Federal Public Service Workplace Strategy.
Context
This fiscal year marks Year 3 of the implementation of the Strategy, which includes the implementation of the National Standard for Psychological Health and Safety in the Workplace (the Standard).
HC continues to be amongst the lead GoC departments with respect to the Federal Public Service Workplace Mental Health Strategy, which builds on the Clerk’s priority “Respectful Workplace with a focus on mental health” .

3. HC’s Multi-Year Mental Health and Wellness in the Workplace Strategy*
Actions
Strategic Objectives
Pillar 1
Promotion of resources and building skills
Employees have the skills and knowledge to prevent and proactively address mental health and
workplace wellness issues.
Pillar 2
Implementation of the Standard
Promotion of psychological well-being and prevention
of harm to the psychological health
of employees.
Engaging employees at all levels
Upholding anti-stigma workplaces through the Not Myself Today Campaign
Building skills and knowledge through mandatory and non mandatory training
Marketing and promoting Workplace Wellness tools, services, and resources
Implementing the Standard with guidance from the Mental Health Commission of Canada’s Assembling the Pieces
Encouraging positive and respectful workplace interactions through promotion of tools and resources
Demonstrating visible commitment and participating in mental health and wellness events
Developing and implementing a Performance Measurement Framework
The Standard’s 13 Psychosocial Risk Factors
Psychological Support
Organizational
Culture
Clear Leadership & Expectations
Civility & Respect
Psychological Competencies & Requirements
Growth & Development
Recognition & Reward
Involvement and Influence
Workload Management
Engagement
Balance
Psychological Protection
Protection of Physical Safety
*Approved: July 6, 2015 3

4. Accomplishments Pillar 1 – Promotion of Resources and Building Skills
There has been a series of GoC armchair participation, including HR Council (TBS), Canada School of Public Service, to share HC’s journey and progress to date.
Senior Management Communications and Commitment
Engaged staff via messages to staff, blogs and social networks emphasizing
departmental commitment and building a culture of respect, increased knowledge and awareness.
Awareness & Events
Health Talk
Overwhelming participation during Health Talk 2, hosted by the DM, with panelists
Clara Hughes, Mental Health advocate, and the Minister of Health, Dr. Jane Philpott.
Mental Illness Awareness Week 2016
Launch of Year 2 of the Not Myself Today Campaign, the National Multi-Year
Workplace Wellness Training Calendar, and the final two components of the
Wellness Library Pilot:
Centralized Exercise Workstations in various locations;
the Mobile Library, which entails portable workplace wellness
products that employees can borrow – available via an on-line catalogue; and
LifeSpeak, launched in May 2016, a confidential bilingual e-learning platform that provides employees and their families with 24/7/365 access to physical and mental health, personal and professional growth resources.
Bell Let’s Talk
Interactive workshop led by a certified Positive Psychology Coach on Respect in
the Workplace with a focus on mental health, and lived experience by a Mental
Health First Aid facilitator.
Since the launch…
2,097 is the number of times active workstations were used.
182 items from the Mobile Library borrowed.
3,600 LifeSpeak videos viewed.
Building Blocks of Respect in the Workplace 33.7%
Creating a Respectful Workplace 11.5%
Helping Employees improve Performance 13.2%
Mental Health First Aid Training 9.1%
V&E in the Workplace (Managers) 1.7%
Science Forum and Innovation Showcase
Kiosks showcasing Workplace Wellness resources, including tool kits and one pagers.

5. Accomplishments Pillar 1 – Promotion of Resources and Building Skills
Mandatory Workplace Wellness Training Highlights
Building Blocks of Respect
Branch-specific offerings resulted in significant increased in participation between November 2016 and February 2017.
Building Blocks of Respect for Managers – from 44% to 52%
Building Blocks of Respect for Employees – from 20% and 29%
Mental Health First Aid (MHFA)
Excellent take up on MHFA training, nationally.
126 sessions offered, and approximately 2,240 HC employees
have participated in
To date, more than 4,300 HC employees successfully completed MHFA.
Appendix A outlines the participation by Branch in classroom and online mandatory training.
Online Training
In most Branches:
more than 50% of Managers have taken Duty to Accommodate, and over 45% have completed Occupational Health and Safety; and
over 60% of employees at all levels have participated in the Creating Respectful Workplaces.
We will continue to:
Deliver Branch-specific mandatory workplace wellness training.
Work with Branches to deliver training offerings to employees in remote
and isolated locations.
Leverage key events (i.e. Mental Illness Awareness Week, Bell Let’s Talk, town hall meetings) to continuously engage employees and provide them with tools and resources to build capacity to proactively address workplace wellness issues.
Building Blocks of Respect in the Workplace 33.7%
Creating a Respectful Workplace 11.5%
Helping Employees improve Performance 13.2%
Mental Health First Aid Training 9.1%
V&E in the Workplace (Managers) 1.7%

6. Pillar 2 – Implementation of the Standard – Branch Progress
Accomplishments
Pillar 2 – Implementation of the Standard – Branch Progress
STEP 1
Branch Project Leads established in all Branches
Most Branches have launched People Management Charters, visions or policy statements
CFOB, CPAB, CSB, FNIHB, HECSB, PMRA, RORB, and SPB
STEP 2
All Branches continue to hold employee engagement sessions
All Branches are conducting or have completed the analysis of their respective workplace wellness data and have identified areas for improvement
STEP 3
Some Branches have developed a Branch action Plan or integrating mental health and wellness activities to existing PSES, People Management or Branch Operational Plans
CPAB, CSB, HPFB and PMRA
Two Branches have launched their respective Branch Action Plan
CPAB and CSB
Other Branches have signalled that they will begin implementation of Branch Action Plans by September 2017
STEP 4
Building The
Foundation
What Are Your
Opportunities ?
Objectives?
Implement the
Plan & Measure
See Appendix B for detailed progress
June 2, 2017:
All-day Event for Branch Champions and Project Leads

7. Federal Public Service Workplace Mental Health Strategy Health Canada’s Accomplishments
Strategic Goal 1: Change the Culture
HC’s Accomplishments
Appoint a psychological health and safety champion.
Departmental Workplace Well-being Champion identified.
A community of Branch Champions established throughout the Department promoting Workplace Wellness and the implementation of the National Standard for Psychological Health and Safety in the Workplace (the Standard).
Raise awareness of mental health issues in the workplace and of available workplace health support services.
Senior management messages identify and promote the use of available resources.
Health Talks with the Minister, Mental Health Awareness Week, Bell Let’s Talk and Mental Health Week
Dedicated intranet site for Mental Health and Wellness tools and resources.
Best practices resources distributed at key departmental and federal public service-wide events (Workplace Wellness Resource One Pager, the Workplace Wellness Kit, Not Myself Today Campaign).
Engage employees and Occupational Health and Safety (OHS) Committees and promote employee participation and psychological health and safety action and measures.
Mental Health and Workplace Wellness is a standing item at the National and HR Union Management Consultation Committees, as well as, the quarterly Departmental Occupational Health and Safety Policy Committee.
Specific Mental Health Fist Aid (MHFA) sessions offered to OHS Committee Members and Representatives.
On going employee engagement sessions, and establishment of Branch employee advisory committee.

8. Federal Public Service Workplace Mental Health Strategy Health Canada’s Accomplishments (cont’d)
Strategic Goal 2: Build Capacity
HC’s Accomplishments
Identify organizational needs and provide employees with the proper training and tools to identify their own strength and areas where mental health can be improve to help face day to day stressor and challenges, including resiliency, support for each other and support for the public.
Mandatory and non mandatory Mental Health and Workplace Wellness training offered to all HC and PHAC employees via the National Multi-Year Workplace Wellness Training Calendar.
Educate and equip managers and Occupational Health and Safety Committees with tools to ensure timely and appropriate identification of risks to reduce harm and appropriate response to employee needs and workplace incidents.
MHFA and Workplace Wellness related trainings offered to managers.
The Hazard Prevention Program currently underway will include the identification of psychosocial risks (under development).
Ensure early intervention and active case management, including stay-at-work and return-to-work practices.
A Disability Management Programs office provides a focal point for early intervention of LWOP cases, and active case management facilitating stay-at-work and return-to-work strategies.
A centralized service delivery model to respond to Duty to Accommodate related requests.
Strategic Goal 3: Measure, Report, Continuously Improve
HC’s Accomplishments
Review available data, current workplace programs, policies and practices to identify risks and areas for improvement.
Branch strengths and areas requiring improvement identified based on the Standard’s Psychosocial Risk Factors.
Implement corrective action to address risks and improve psychological health and safety in the workplace.
Preliminary Performance Measurement Framework developed for EC-PM’s guidance and EC approval (under development).
Establish regular transparent reporting around key data point and indicators. 8

9. Next Steps Continue to work with the Branches to:
implement the Standard; and
provide support with respect to strategies to address upcoming PSEAS results.
Continue to pursue a completion rate of 100% for mandatory online training.
Develop and seek EC-PM’s endorsement of a Performance Measurement Conceptual Framework.
Seek HC-EC’s approval of the Framework.
Continue to align with the Federal Public Service Workplace Mental Health Strategy.

10. Appendix A
Suite of Mandatory Workplace Wellness Training: Participation For
Branches
Building Blocks of Respect in the Workplace
Creating a Respectful Workplace
(Online)
Duty to Accommodate1
Helping Employees to Improve Performance1
Mental Health First Aid
Occupational Health and Safety1
Values and Ethics in the Workplace for Managers 1
A Workshop for Employees
A Workshop for Managers1
CFOB
75.1%
70.1%
87%
82.7%
47.2%
71.6%
78.7%
48.8%
CLRS
21.8%
50%
27.6%
33.3%
8.3%
27%
41.7%
25%
CPAB
42.6%
69.1%
59%
54.5%
41.8%
47.7%
49.1%
76.4%
CSB
46%
63.8%
72.8%
64.7%
22.6%
47.1%
22.4%
FNIHB
30.4%
59.7%
81.3%
69.5%
38.6%
32.1%
75.5%
15.3%
HECSB
52.4%
64.1%
59.6%
41.4%
35.9%
44.9%
38.4%
HPFB
44.6%
51.9%
73.1%
52.3%
23.4%
22%
55.2%
9.7% LS
80.6%
66.7%
26.4%
PMRA
89.6%
92.6%
97.3%
61.1%
48.1%
85.2%
88.9%
RORB
60.9%
89.4%
67.2%
46.3%
66.9%
57.5%
7.5%
SPB
29.9%
30.2%
44.3%
39.6%
13.2%
3.4%
1 Positions which have one or more subordinate positions reporting to them
Prepared by:
National Learning Centre, Human Resources Services Directorate, Corporate Services Branch
Prepared on:
01-Mar-2017
Data Sources:
National Learning Programs Database, On-line Resource Centre, MyAccount (CSPS)

11. Appendix B
Progress by HC Branches, as per the Standard’s Implementation Steps (As of April 5, 2017)
Implementation Steps
Branches
CFOB
CPAB
CSB
FNIHB
HECSB &
CLRS
HPFB
PMRA
RORB
SPB
Step 1
Communicate Commitment to Implement the Standard F P
Develop Management Charter N
Identify Branch Executive Champion(s) and Project Lead(s)
Step 2
Establish Branch Employee Advisory Committee
Conduct Branch Analysis using Workplace Wellness Data
Identify Areas of Strength and Areas for Improvement based on the 13 Psychosocial Risk Factors
Step 3
Target Areas for Improvement
Develop Multi-Year Branch Action Plan
Promote and engage employees to participate in Mental Heath and Wellness Training
Step 4
Implement Branch Action, Performance Monitoring Process, and Management Review Process
Monitor and Evaluate Outcomes
Initiate corrective measures, as required.
F  Fully Completed P  Partially Completed N  Not Completed