1. Agenda
Presentations
Gender issues in business communication

2. Gender and communication
Behavior and interpretation: male vs. female
Tone of voice, speed of delivery, volume
Turn taking
Conversational “rituals” (exchanging compliments, avoiding conflict, minimizing boasting)
Use of pronouns
Asking questions
Level of directness

3. Gender and communication
Read the brief case and individually write down what you would do
Get into a small group with at least one person of the opposite gender
Discuss how you responded to the situation
Do you think gender influenced responses to the situation? If so, how?

4. Gender neutral language
Pros and cons (Is it just “PC”?)
Practical considerations
Suggestions and exercise

5. Final due dates
Final report due 4/17
Optional revision due 4/17