1. DISASTER RECOVERY RUNBOOK
YOUR
LOGO
COMPANY NAME
Street Address
City, State and Zip
webaddress.com
VERSION 0.0.0
00/00/0000
DISASTER RECOVERY RUNBOOK

2. VERSION HISTORY VERSION HISTORY VERSION APPROVED BY REVISION DATE
DESCRIPTION OF CHANGE
AUTHOR
PREPARED BY
TITLE
DATE
APPROVED BY
VERSION HISTORY

3. WHAT’S INSIDE 1. DOCUMENT CONTROL
TABLE OF
CONTENTS
1. DOCUMENT CONTROL
2. CONTACT INFORMATION
3. DATA CENTER ACCESS CONTROL LIST
4. COMMUNICATION STRATEGY
5. DISASTER DECLARATION AND ALERT RESPONSE INFORMATION
6. ESCALATION RATINGS AND PROCEDURE
7. INFRASTRUCTURE OVERVIEW
8. RESTORATION ORDER AND DETAILS
9. SYSTEM CONFIGURATION AND BACKUP CONFIGURATION
10. DATA RESTORATION
WHAT’S INSIDE

4. This includes document name, versions, creation and modification dates, and authors of each relevant document involved in the disaster recovery plan. Maintain document change history and version updates within this portion of the runbook.
DOCUMENT NAME
LOCATION
VERSION NO.
CREATION
DATE
MODIFICATION DATE
AUTHOR
1. DOCUMENT CONTROL

5. This details the key contact information of all involved parties, including key personnel, external assets or networks, third-party resources, and key stakeholders.
NAME & TITLE
ROLE
PHONE
MAILING
2. CONTACT INFORMATION

6. 3. DATA CENTER ACCESS CONTROL LIST
Include the name, role, contact information, and sharing levels of those who have access to key documents concerning the maintenance of operations during a disaster.
NAME
ROLE
PHONE
ACCESS LEVEL
3. DATA CENTER ACCESS CONTROL LIST

7. 4. COMMUNICATION STRATEGY
This is the information regarding how personnel and employees will maintain contact and communication throughout a disaster, including phones, alerts, media, and other communication methods.
4. COMMUNICATION STRATEGY

8. 5. DISASTER DECLARATION AND ALERT RESPONSE INFORMATION
Include the situation, action, and owner of each potential disaster to track when and how a disaster declaration will be communicated to all involved parties. Additionally, include a detailed procedure regarding how each person should respond to a disaster alert.
5. DISASTER DECLARATION AND ALERT RESPONSE INFORMATION

9. 6. ESCALATION RATINGS AND PROCEDURE
Determine the severity of a disaster based on a rating system and react to the disaster accordingly. Ratings include:
○ Fatal
○ Critical
○ Serious
○ Minor
○ Request
6. ESCALATION RATINGS AND PROCEDURE

10. 7. INFRASTRUCTURE OVERVIEW
Include a detailed explanation and diagram of all necessary facilities that are critical to normal operation procedures.
7. INFRASTRUCTURE OVERVIEW

11. 8. RESTORATION ORDER AND DETAILS
This outlines the details regarding how recovery personnel should deal with disasters and in what order. (Base the order on priority rankings). Include details about event type, duration of event, mitigation action, and event criticality.
8. RESTORATION ORDER AND DETAILS

12. 9. SYSTEM CONFIGURATION AND BACKUP CONFIGURATION
This outlines all systems and inventory involved in a normal operation. It also outlines backup procedures, should any of the original configurations be disrupted.
9. SYSTEM CONFIGURATION AND BACKUP CONFIGURATION

13. These are the steps and resources needed in order to restore the disrupted systems or business.
10. DATA RESTORATION

14. DISCLAIMER
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