1. LDO Department of Law Enforcement

2. Administrative body
Handles complaints as an alternative to courts of law
Does not assist parties in litigation
Does not provide strategic litigation
But can be Amicus Curiae (only once)

3. Administration of complaints
First step: legal guidance and request for specific information if needed
Transfer to Dept. of Law Enforcement
Statement of explanation, contradictory procedure and flow of information
Issuance of opinion. Non binding, but if violation, amicable solution. Appeals to Tribunal
Direct appeal to judicial court not allowed

4. No need for legal counsel Contradictory procedure Translators
LDO procedure
Written procedure
No need for legal counsel
Contradictory procedure
Translators
Translation of documents
Writing down for people unable to write*
Example : roms

5. Anti Discrimination Tribunal
Administrative body. Since 2006, replaces the old Tribunal
Handles appeals from parties to ombud’s cases as well as referrals from Ombud.

6. Tribunal´s mandate and powers
Issues administrative decisions regarding private parties, legally binding, enforceable to some extent, se below
Issues opinions regarding other administrations
Cannot annul an administrative decision
Can issue preventive orders, orders to rectify
Can issue coercive fines
Cannot order damages or compensation

7. Tribunal
Alternative to judicial courts
Tribunal’s decision can be appealed to court of justice
10 members
4 substitute members