1. Building QI capability
Driver Diagram
Aim
Primary Drivers
Secondary Drivers P2 P1 B1
Optimise the workforce
Committed and engaged leadership
Capability-building
Improve resident safety by reducing the incidence of harms* by 50% by January 2018 P3
Staff retention /development P4
Develop a person-centred, positive safety focused culture
Positive user / carer experience
Open & transparent communication P5
Balanced Risk Assessment P6
Improve systems and processes
Safe handovers of care O
Standardised practice / policy / processes P7
Evidence-based initiatives & interventions P8 P9
Building QI capability
*Harms are defined as medication errors, falls with harm and pressure ulcers

2. The Safer Care Homes Collaborative: Measurement Strategy
Measure ID
Name
Type
Frequency
Source O
Number of Harms
Outcome
Weekly
Care Homes
(via Collection Sheet) O1
Number of Falls With Obvious Harm O2
Number of Medication Administration Errors O3
Time Between New Pressure Ulcers P1
Number of Falls
Process P2
Care Homes Staff Turnover
Monthly P3
Mandatory Training Compliance P4
Staff Satisfaction Survey
One Week Per Month
Haelo made survey and ballot box, collected in person. P5
Number of Compliments/Complaints P6
Project progress assessment
Project Progress Sheet P7
QI Skills Survey
Every Learning Session
QI Skills Sheet B1
Number of Unplanned Hospital Admissions
Balancing
SRFT data warehouse