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Bundled Services: Foundational Programming
Program Quality and Innovation August 15, 2017 From Harm to Home
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Objectives Today To understand WHY we espouse the Bundled Services model To understand the opportunity of expanding Financial Capability Services To identify your first steps towards expansion! From Harm to Home
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Funder Fantasy Hundreds of clients Data driven Positive Impact Integrated services and financial products From Harm to Home
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Client Fantasy One stop shop Client centered and client led Strengths based Holistic Continuum of care From Harm to Home
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IRC 2020 – Evidence Based Models
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Bundled Service Evidence
Five times more likely to achieve a major economic outcome - Annie E. Casey Foundation Over 70 LISC sites administering this model Over 100 Annie E. Casey Sites 12 IRC sites doing bundled services 4* IRC FOC Sites From Harm to Home
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Financial Opportunity Centers (FOC) & Bundled Services
Workforce Development Public Benefits Screening and Enrollment Financial Education and Counseling/Coaching Use common data system to track everything Track long-term change in Net Income, Net Worth, Credit Score Offered in community locations where clients feel comfortable
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EE Theories of Change From Harm to Home
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EE Theories of Change From Harm to Home
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People in need of public assistance receive it.
EE Theories of Change People in need of public assistance receive it. From Harm to Home
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EE Theories of Change Employable people have jobs that provide wages at or above regional minimum wage. From Harm to Home
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People have basic financial capability.
EE Theories of Change People have basic financial capability. From Harm to Home
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Implementing Bundled Services at the IRC
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Bundled Services Workforce Development
Public Benefits Screening and Enrollment Financial Education and Counseling/Coaching
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Income Assets Income Exceeds Basic Needs Living Wage
Career Development Income Exceeds Basic Needs Living Wage Savings Assets Discretionary spending Early Employment Income Meets Basic Needs Entry-level Employment Food Rent Utilities Contextualized ESL Basic Financial Education Ongoing Financial Ed Vocational ESL Small Business Development -Will walk through this with help from animations -3 bars at the bottom represent Where we want clients to be: durably self-reliant, have clear pathways to upward economic mobility, savings and assets – secure in their financial present and future, contributing members of their communities ->thriving Tax Preparation Incentivized Savings Loan Products
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Financial Capability Financial Education Financial Counseling Financial Coaching Financial Services
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Financial Counseling and Coaching… You’re already doing it
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Financial Counseling and Coaching
Can enhance existing R&P MG/Early Employment capacity Can generate high outcomes/clients from day 1; Serve those you are already serving Highly attractive to funders, if packaged as aligning your work around the “Bundled Service, FOC model” Typically privately funded, with no eligibility limits beyond low-income = allows you to offer service that remains relevant, useful, practical to clients long after they time-out of MG/Early Employment – aka long-term case management through a financial lens Because you are bundling services, you can blend budgets, realize greater flexibility Can be integrated into New Roots, Mental Health, Health, WPE Can enhance longer-term EE programs, Career Dev and Microenterprise We know it’s a crucial need
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Bundled Services - Staffing
Public Benefits Access = Case worker Workforce Development = Employment Specialist Financial Capability = Financial Coach Clients receive services from all three simultaneously. From Harm to Home
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Integrating Financial Education and Counseling
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Bundled Services Model - Funding
Generally blended funding Built upon IRC’s resettlement services Benefits Screening Workforce Development Requires us to fundraise for a financial coach From Harm to Home
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Presenting Our Case From Harm to Home
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Bundled Services - Data
Outcomes driven Income Net Worth Credit Score ETO provides platform to track all From Harm to Home
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Financial Capability for New Americans
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Financial Capability for New Americans
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Resources Building Financial Capability: A Planning Guide for Integrated Services LISC website on Integrated Services Center for Working Families How-To Guide From Harm to Home
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? Questions
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