1. Performance Results Building Plan Processing 22 May 2019
Spatial Planning and Environment

2. Stakeholder Segments Customer Segments I&E Segments
High Impact Investments
Organs of State
Consultancy Bodies
Community Organisations
Property Owners
Organs of State
Internal Technical Departments
Community Organisations
Social Lobby Groups
Property Owners

3. 1. SERVICE DEMAND
Building Plan Submissions ( May 2018 – April 2019)

4. Building Plans Approved – (May 2018 – April 2019)

5. Value of Building Plans Approved ( May 2018 – April 2019)

6. Number of Circulation Workflows ( February 2019 – April 2019)

7. Workflows in 3rd/+ Circulation (February 2019- March 2019)

8. Applicant Experience ( February 2019 – April 2019)

9. SDBIP - NBR Approvals ( February 2019 – April 2019)

10. ACTIONS UNDERWAY
Internal work sessions with Fire Services, Mechanical Engineering, Transport Planning & Roads
* Analysis of case data and problem definition
* Identify Internal & External Solutions
* Implementation Plan
Information Sharing
* Daily “Typical Amendments” and announcements
* Performance Results

11. Manager: Land Development
Emil Schnackenberg
Manager: Land Development