1. Central Florida Diversity Learning Series Evaluation Summary of Session 2 on March12th Tools for Today’s Multicultural Workplace Presenter: Marian Stetson-Rodriguez

2. EVALUATION DETAILS
A total of 20 evaluations were turned in, 8 of which were filled out by managers and 12 of which were filled out by individual contributors or employees. A total of 36 people attended the session.
The first 4 questions asked participants to rate their knowledge before and after the session, on a scale from 1-5.
Questions 5-8 were open-ended with room to write in responses.

3. I can distinguish 3 cultural approaches to planning, gaining information, and resolving conflict.
Managers’ total improvement: 75%
IC’s total improvement: 64%
Based on 8 manager responses and 12 individual responses.

4. I am skilled at facilitating balanced participation in meetings that have “talkative” and “quiet” attendees.
Managers’ total improvement: 6%
IC’s total improvement: 20%
Based on 8 manager responses and 12 individual responses.

5. I feel comfortable talking about how to build trust in a multicultural team.
Managers’ total improvement: 33%
IC’s total improvement: 20%
Based on 8 manager responses and 12 individual responses.

6. I am knowledgeable about different religious, dietary, and hygienic practices of our immigrant populations and can include them with flexible adaptations to our workplace.
Managers’ total improvement: 20%
IC’s total improvement: 28%
Based on 8 manager responses and 12 individual responses.

7. Average Rating per Question (Managers and Individuals Combined)

8. Total Percentage Improvement per Question (Managers and Individuals Combined)

9. OPEN-ENDED ANSWERS What was your most significant learning today?
Managers:
Building trust by considering the 3 types.
Cultural approaches relating to conflict.
All of it!
Learning the different types of cultures.
3 cultural approaches.

10. OPEN-ENDED ANSWERS What was your most significant learning today?
Individual Contributors:
Dimensions of cultural approach for individuals.
Everything was valuable.
Learning that I am a “Linear Active.”
Cultural qualities model.
Personality styles and impact on group work.
To be really open and look at work culture to include all cultures and how they interact with each other.
The 3 cultural approaches made a great model an will be useful for personal and work settings.
Loved the assessment.

11. OPEN-ENDED ANSWERS
How will you use one or more of the tools presented/ practiced today?
Managers:
Richard Lewis’ model.
In everyday management of staff.
Thinking about team dynamics and onboarding.
In my role consulting leaders.
Self-assessment.
How to communicate better with people with different cultural styles.

12. OPEN-ENDED ANSWERS
How will you use one or more of the tools presented/ practiced today?
Individual Contributors:
Focus on recognizing cultural approaches.
Taking it back to my team.
Generate working session for team.
Research, and more studying.

13. OPEN-ENDED ANSWERS Managers:
How might you integrate what you learned about what it means to be an ally for new immigrants to the U.S. workplace, so they become full contributors in your multicultural organization?
Managers:
Step up and ask questions before following the same pattern.
As community volunteer/stakeholders.
Onboarding approaches.
Purposeful approach
Acknowledge, get to know.

14. OPEN-ENDED ANSWERS Individual Contributors:
How might you integrate what you learned about what it means to be an ally for new immigrants to the U.S. workplace, so they become full contributors in your multicultural organization?
Individual Contributors:
Working with our regional resource council.
Bringing this information to regional resource groups.
Around talent pipeline.
I’m not a part of an organization but these are useful career skills.

15. OPEN-ENDED ANSWERS
Other comments: (usefulness of handouts, quality of the presenters, facilitators, food, facilities, access, insights):
Managers:
Thank you!
Excellent.
Always superb!

16. OPEN-ENDED ANSWERS
Other comments: (usefulness of handouts, quality of the presenters, facilitators, food, facilities, access, insights):
Individual Contributors:
Great seminar, very interesting session.
Session should have started on time – the end was rushed. Not fair to those who were here on time. Otherwise, all else was great. Thanks!
Great presentation, thank you!
Room was uncomfortably cold at times.