1. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
5 Server Components
Presentation Server
Indexer
Search Server
Console Server*
Configuration Database*
Collection Station
Users and Administrators
Console Server
Search
Search
Search Server
>_
Datastores
3 Collection Options
Configuration
Database
Indexer
Indexer
ITDA Knowledge Module
Standalone ITDA Agent
Remote Collection
Indexer
1 Optional authentication component
Collection Station
Collection Station
Collection Station
Remedy SSO Server
Collection Agent
Target Host
Collection Agent
Target Host
* You can install any combination of components, but it is recommended that the Console Server and Configuration Database are installed together.

2. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
Collection Agents
Presentation Server
Users and Administrators
Collection Agents collect data from the target hosts (where data resides) and forward it to the Collection Station.
Collection Agents can be one of two types:
Standalone Collection Agent
Knowledge Module for PATROL
The ITDA Knowledge Module (KM) has the same capabilities as the standalone ITDA agent.
Console Server
Search
Search
Search Server
>_
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

3. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
Collection Station
Presentation Server
Users and Administrators
Collects data from Collection Agents and writes the data to the Indexer.
Contains all the capabilities of a Collection Agent, but can also process data sent from Collection Agents.
Collection Stations operate as a pool for application-level high availability.
Should be deployed in close network proximity to at least one Indexer.
Console Server
Search
Search
Search Server
>_
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

4. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
Indexer
Presentation Server
Users and Administrators
Indexers provide indexing capability for all the log data collected.
Indexes and stores the collected data in time series, making that data easily searchable.
Multiple indexers can be utilized to scale up the data collected and to improve collection and search performance.
Indexers can be configured with redundancy to provide application-level data protection.
Console Server
Search
Search
Search Server
>_
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

5. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
Configuration Database
Presentation Server
Users and Administrators
Stores all configuration information, such as data collectors, hosts, dashboards, saved searches and content packs.
Does not store data collected by using the Collection Stations and Collection Agents.
Only one Configuration Database is required/supported.
Console Server
Search
Search
Search Server
>_
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

6. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
Console Server
Presentation Server
Users and Administrators
Serves as the user interface for performing all actions in the product.
Also acts as a gatekeeper for actions performed by using the CLI and REST APIs.
Only one Console Server is required.
Console Server
Search
Search
Search Server
>_
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

7. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
Search Server
Presentation Server
Users and Administrators
Processes search requests and runs scheduled notifications and reports.
Multiple Search Servers can be employed to improve performance and provide application-level high availability.
Console Server
Search
Search
Search Server
>_
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

8. Users and Administrators
TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
Remedy Single Sign-On (SSO)
Presentation Server
Users and Administrators
Can be optionally used as an additional means of authenticating into IT Data Analytics. This kind of authentication is required to be able to integrate with TrueSight Presentation Server.
Console Server
Search
Search
Search Server
>_
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

9. TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
External Connections
Presentation Server
Integrations supported with IT Data Analytics (optional)
Users and Administrators
Console Server
Search
Search
Search Server
Enables TrueSight Infrastructure Management events to be searched and analyzed in IT Data Analytics. Also, enables IT Data Analytics to log events into Infrastructure Management via notifications.
Infrastructure Management
>_
Presentation Server
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Remedy AR
SMTP Server
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

10. TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
External Connections
Presentation Server
Integrations supported with IT Data Analytics (optional)
Users and Administrators
Console Server
Search
Search
Search Server
Infrastructure Management
>_
Hosts the TrueSight console which consumes events sent by IT Data Analytics.
Requires IT Data Analytics and the Infrastructure Management to be registered with Presentation Server.
Presentation Server
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Remedy AR
SMTP Server
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

11. TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
External Connections
Presentation Server
Integrations supported with IT Data Analytics (optional)
Users and Administrators
Console Server
Search
Search
Search Server
Infrastructure Management
>_
Presentation Server
Datastores
Configuration
Database
Indexer
Indexer
Integration with Remedy Action Request System allows you to collect and analyze Remedy data (changes and incidents) into IT Data Analytics.
Indexer
Remedy AR
SMTP Server
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host

12. TrueSight IT Data Analytics Architecture
Remedy Single Sign-On
External Connections
Presentation Server
Integrations supported with IT Data Analytics (optional)
Users and Administrators
Console Server
Search
Search
Search Server
Infrastructure Management
>_
Presentation Server
Datastores
Configuration
Database
Indexer
Indexer
Indexer
Remedy AR
SMTP Server `
Allows notifications & report delivery.
Collection Station
Collection Station
Collection Station
Collection Agent
Target Host
Collection Agent
Target Host