1. Public Sector Solutions Expo
How STAR’s innovative flexible purchasing system transformed learning disability and autism support services
June 2019
Nichola Cooke, STAR Procurement
Leading transformation through procurement and co-operation

2. Public Sector Solutions Expo
Don’t want to give you detail about rules…
Don’t intend to bore you with theory…
Don’t want to talk about Brexit…
Don’t want to preach to you…
Do want to change perceptions about procurement
Provide you with new thinking and ideas about how procurement can help you deliver outcomes
Provide some tips on how to get the best from your procurement team
Leading transformation through procurement and co-operation

3. Fragility Stability Ability Agility
STAR…The STAR story so far
Fragility Stability Ability Agility
Strong Vision
Genuine Shared Service
Employer of Choice
Procurer of Choice
20 Work Streams
Growth
Award Winning and a National Exemplar

4. Our Achievements:

5. ‘Leading transformation through procurement and co-operation’
Our Approach…
‘Leading transformation through procurement and co-operation’

6. Leading transformation through procurement and co-operation
Procurement is a Shark!
Leading transformation through procurement and co-operation

7. Current Procurement Trends
Local Markets
DPS and ‘FPS’
Market Engagement & Management
Strategic Contract Mgt.
Innovation
Health Integration
Collaborative Growth
Savings
Social Value
E-Procurement
Collaboration
Modern Slavery
Leading transformation through procurement and co-operation

8. GM Ethical Learning Disability and Autism Flexible Procurement System
STAR Case Study
GM Ethical Learning Disability and Autism Flexible Procurement System

9. What was the ‘ask’?
LD Flexible Purchasing System covering Learning Disabilities and those with Autism
10 Local Authorities and CCG’s
The value of the system is £300m per annum
5 years (+2) term.
GM-wide
Co-design with citizens and providers
Partnership between procurement and commissioning
Enhance quality
Citizens at the forefront
Market shaping
Keep it simple for providers & commissioners
Innovation
Flexibility
Compliant route to market

10. Engage, Engage Engage! Engagement Big bang launch Focus groups
Every agenda….
Market engagement plan
Internal engagement plan
Heads of Commissioning
Heads of Procurement
Market shaping group
LD & Autism Group
GMCA/H&SCP
FAQ’s
Citizens – confirm and challenge groups
Easy read Documents
Standard slide decks – share with provider forums

11. Lotting Strategy
Person Centred
Outcome based
Transformational
Innovation
Flexible
Quality Driven
Consistency across GM
1. Independent at home 2. Learning new skills 3. Connect with others 4. Innovation and scope 5. Approved Provider List

12. 114 Providers In and working Lot 1 Lot 2 Lot 3 Lot 4 Lot 5 Round 168 26 38 52 77
Round 2 20 10 14 27
Round 3 3 2
Total 98 39 54 65
114
First round - 47 expressions of interest from providers, 77 awarded.
Second Round - 71 expressions of interest and 34 providers submitted an offer. Out of the 34 that submitted we are awarding to 27.
The third re-opening has seen a decrease in expressions of interest and we only received 12 bids.

13. Benefits Realisation Co-design Citizen engagement
114 Providers registered
£50m contracts awarded
300 received services
Collaboration
Positive feedback
Efficiency & reduced procurement times
Market engagement
Market shaping
Social Value
GM Health Charter
New market entrants
Resolving disparity on quality & pricing
Innovative procurement
38% SME’s
Raised quality of providers
Standard documents
Commissioning intelligence
Strong relationships
achieved by co-design, collaboration agreement across 10 GM Localities, and led by citizens, providers and commissioners;
114 Independent providers on the framework and more can be added
Over £50 million worth of contracts have now been awarded through the FPS
Up to 300 people who have received services commissioned.
It has now encouraged collaboration across commissioners within GM,
Improved efficiency and reduced procurement time
Positive feedback
Soft market testing with excellent co-production examples.
Feedback from service users and providers has been excellent, providers are really encouraged by the fact that they apply once and have access to all of GM LD and autism opportunities
A GM standardised procurement provides significant commissioning intelligence, understanding gaps in provision and sharing best practice.
Standard set of documents
Delivered market-shaping
Raising the quality of providers - rated good or above by CQC on the system.
38% of providers on the FPS are small and medium enterprises;
Light Touch Regime utilised
Begun to resolve the disparity in quality and pricing across GM;
Delivering flexibility for new market entrants;
providers to sign up to the GM Heath Charter
All providers have committed to deliver social value as part of their service

14. Time for collaboration
Lessons Learnt
Time for collaboration
CQC
MI Data
Evaluation Criteria
Safeguarding
Quality Questions
Communication

15. Award Winning…
“I’m immensely proud of this award and it goes part way to recognising the significant contribution of people that use care services, carers and providers in designing the system. We will be doing our best to celebrate and share this award with them”

16. Mental Health Web-based system Personalisation Pricing Market Testing
What Next?
Mental Health
Web-based system
Personalisation
Pricing
Market Testing
Communication

17. Engaging with Procurement
Outcomes
Engage Early
Open to Solutions
Work Together
Agree Timescales
Communications
Follow advice
Leading transformation through procurement and co-operation

18. Leading transformation through procurement and co-operation
Myth Buster
Leading transformation through procurement and co-operation

19. Leading transformation through procurement and co-operation
STAR Procurement
Leading transformation through procurement and co-operation