1. DRAFT ISO 10018:20XX Revision Overview Quality management systems — Guidelines on people engagement
ISO/TC176 TG 01

2. Purpose The intention of this presentation is to:
provide a summary of ISO 10018:20XX, Quality management systems — Guidelines on people engagement.
Note: Although this standard is intended to address these concepts in relation to quality management systems and standards, they can be applied to other management systems, standards, and disciplines.
ISO/TC 176/TG 01

3. Introduction Introduction to ISO 10018:20XX
This International Standard provides guidance on engaging people in an organization’s quality management system, and on enhancing their involvement and competence within it.
The emotional commitment that people have to the organization and its goals is built upon the fact that people usually care about their work and their organization. When we consider their engagement with quality we are talking about an extension of this emotional commitment.
Published 20XX
ISO/TC 176/TG 01

4. Content Main contents of ISO 10018:20XX 4 Strategy 5 Quality culture
4.1 Considerations
4.2 Link to ISO 9001 and other quality management standards and systems
4.3 Potential action steps
4.4 Potential benefits
5 Quality culture
5.1 Considerations
5.2 Link to ISO 9001 and other quality management standards and systems
5.3 Potential action steps
5.4 Potential benefits

5. Content Main contents of ISO 10018:20XX 7 Leadership
7.1 Considerations
7.2 Link to ISO 9001 and other quality management standards and systems
7.3 Potential action steps,
7.4 Potential benefits
8 Knowledge and awareness
8.1 Considerations
8.2 Link to ISO 9001 and other quality management standards and systems
8.3 Possible action steps
8.4 Potential benefits
9 Knowledge and awareness
9.1 Considerations
9.2 Link to ISO 9001 and other management standards and systems
9.3 Possible action steps
9.4 Potential benefits

6. Main Changes Main changes of the ISO 10018:20XX revision
This second edition cancels and replaces the first edition (ISO :2012), which has been technically revised and completely rewritten to be consistent with ISO 9001:2015
ISO/TC 176/TG 01

7. Benefits Benefits of using ISO 10018:20XX
A strong positive quality culture where people agree upon and care deeply about organizational values, can improve business performance, motivate people
Organizations whose people are engaged perform better than those whose people are not engaged
Greater clarity in understanding their individual roles in implementing the strategy
Can be applied to other management systems, standards, and disciplines
ISO/TC 176/TG 01

8. Summary The ISO 10018:20XX standard provides:
concepts for improving people engagement;
guidance on how important changes can be made to the level of people engagement with quality within organizations of all types and sizes to the benefit of all interested parties;
methods using people engagement to develop and manage the strategy include:
greater involvement and contributions of interested parties;
greater clarity in understanding their individual roles in implementing the strategy;
improved people’s competence;
greater likelihood of achieving the expected outcomes.
ISO/TC 176/TG 01

9. For more information To obtain a copy of ISO 10008:20XX
ISO TC 176 homepage
ISO/TC 176/TG 01