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Positioning Aeonix for CFOs Presented by,
Tadiran Telecom Positioning Aeonix for CFOs Presented by,
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Company Overview
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About Tadiran Established 1963 Owned by the Shlomo Group
Four lines of Enterprise Communications Products Serving organizations of all sizes, in various market segments across 41 countries Over 200 Business Partners 100,000 customers 20,000,000 ports installed
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The Shlomo Group Shlomo Insurance Afcon Group Conterm Shir Real Estate
Electro Mechanics Shlomo Insurance Afcon Group Conterm Shir Real Estate Road & Car Services Israel Shipyards Car Leasing Car Rental Sixt New Kopel Romania Control and Automation Trade Gas Technologies Communications and Telecom Opel official importer & Dealer
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Global Offices and Distribution Network
Tadiran Telecom Inc. (100% Ownership) Distribution: Business Partners Direct sales to Government USA Tadiran Telecom Communications Services Sister company under Afcon Holdings Systems Integrator – Voice/Data/Applications Maintaining more than 800k ports Israel Kunming Tadiran Telecom (KTT) Tadiran Telecom, TTLP % Hongta Group subsidiary -16% China Telecom subsidiary – 33% Distribution Direct sales to government China Representative office (New Delhi) India Leading Distribution of UC&C solutions Master Dealer (with 60 sub dealers) Local production and Marketing Russia & CIS More than 200 resellers and technology partners in 41 countries International
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Over 50 years in Enterprise Communications
Eiffel Tower President House India Medford School District Sulzer Pumps Yunnan Province India Railways Waterford Hospital 6
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Product Portfolio
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The Challenge of UC&C UC is not necessarily a single product, but a set of products (hardware and software) that provides a consistent unified user-interface and user-experience across multiple devices and media-types. Data collaboration Video Conferencing Audio Conferencing Outlook integration presences Directory services Mobility One of the challenges to enhancing communications is picking the right set of applications – not just for today but for the future. A good communication system will last for years, and major changes are painful. One vendor may be able to supply them all, but most often, not best of breed in each category. Therefore it is advantageous to work with a company that maintains open standards to allow for integration of disparate systems, whatever they end up being.
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Aeonix – Product Differentiators
UC&C solution designed to meet current and future challenges of distributed organizations Scalability – 25k users Resiliency Open Architecture Simplicity Lowest total cost of ownership (TCO) possible with minimal IT resources required Aeonix is a pure software based Unified Communications & Collaboration solution (UC&C) that consolidates disparate business applications into a single powerful platform. It is delivered on a fault tolerant and open architecture, with intuitive management tools. Aeonix can be deployed in a private cloud environment or as an on premise solution. Value Proposition Aeonix was designed to meet current and future challenges of distributed organizations: Scalability – Aeonix has the ability to extend customer networks based on current demand and changing needs. The open-ended architecture allows customers flexibility to buy and install only what they currently need, and to add users, remote locations and additional applications as they become necessary. The standard system solution has the ability to provide service from 10 to 100,000 users. Simplicity – Aeonix includes unified management of all system services and applications. An intuitive GUI and a simple licensing mechanism make it easy to install, manage and maintain. Adding users, remote sites, or applications to one Aeonix server, is the same as adding them to every server in the network. Open Architecture – Aeonix supports standard protocols such as SIP (unmodified), CSTA, and Web Services. This architecture allows customers to seamlessly integrate a variety of common applications and to add desired devices to the system (BYOD). Security protocols are implemented to ensure the system’s integrity and prevent unauthorized operations. Resiliency – A system can consist of one or many servers while each Aeonix server provides complete 100% application functionality. In a “clustered” (multi-server) environment, automated diagnostics and recovery mechanisms deliver the highest levels of fault tolerance and failover. The Aeonix delivers powerful, flexible, and adaptable communications to enterprises both large and small. Its’ simple unified management structure ensures that customers experience the lowest total cost of ownership (TCO) with minimal IT resources required.
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Total Cost of Ownership
Aeonix is a software solution Small footprint – can be installed on a single off the shelf or Virtual Server – savings on HVAC Additional applications, Contact Center can be added to the same server/cluster Buy only those application and users licenses that are needed In 2005 Google reported that their energy budget would exceed their capital expenditures budget for the year ACC SeaMail
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TCO – Continued… Many moves, adds, changes can be managed by the customer – avoids unnecessary professional services Distributed/virtual license pool BYOD, collaboration, Video capabilities, supports mobile works saves on travel expenses Distributed licensing allows organizations to grow, or redistribute resources seamlessly
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Aeonix UC&C Managed Audio & Video Conferencing Collaboration
Unified Messaging Attendant Console Reporting Voice Recording Call Accounting Mobility System Monitoring (NMS) Microsoft Lync Integration
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Aeonix Contact Center Easy to Install, operate and maintain
Offers a fast ROI and a very competitive TCO Over 3000 installations worldwide 600 simultaneous agents; high-end capacity of 1,000 in 2013 All in One Solution
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Dispatch Console Application for Control of remote sites
Quick response and fast call divert in an emergency Communicate with disaster staff Barge-In to calls (Zone page) Group division Integration with CCTV systems
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Coral IP PBX Highlights
20 to 6000 ports SIP / MGCP / Digital / Analog, DECT, and wireless devices Robust set of telephony features, interfaces and applications High traffic capacity (up to 250,000 BHCA) Proven quality and reliability Network and fault management tool Applications: Messaging Conferencing Mobility QSIG/IPNET Fault tolerance CSTA ACD
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Sulzer Gastro Health Medford Schools
Customer References Sulzer Gastro Health Medford Schools
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Sulzer Pump – Portland Oregon
“When we looked at the Telephony choices that fit our business needs Tadiran offered the best TCO/functionality combination. It delivers the functionality we need at an affordable price. We are happy with the Tadiran Aeonix solution, and the help we have received from TouchPoint and Tadiran support.” Cynthia Wicklander - Telecom Administrator – North America Background/Benefits Sulzer has been a Tadiran/TouchPoint customer for 6 years In 2013 they migrated to an Aeonix UC&C Solution Aeonix allowed them to manage TCO by retaining part of their existing Coral infrastructure The solution provides complete fault tolerance and redundancy along with distribution of traffic between their four Aeonix locations Reduce server count from 8 to 5 – minimizes investment in hardware
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Gastro Health – Miami Florida
Benefits to the Customer: Powerful Blended Contact Center Solution Ability to use an outbound campaign to increase sales and business The Aeonix Contact Center allows Gastro Health to supply detailed Historical and real-time reporting to their (Doctor) customer base The ability to easily add remote offices to their partner organization and manage their customers through the reporting capabilities of the system
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Medford Schools - Oregon
Quote – Jeffrey Bale, Manager of Network Services, Medford Schools “Medford School was looking to upgrade to a Unified communications solution that was technologically advanced, scalable and easy to manage, Implementation of the Aeonix took half of the time that we had allocated. Upgrading to Aeonix is a huge jump forward in technology and stability” Background 14 Elementary Schools 2 Middle Schools 1500 endpoints 2 High Schools 1 Alternative Education School 2 Charter Schools All connected through dark fiber Migration to Aeonix Went from 13 to 4 servers The servers are in 2 different physical locations Quote from Jeff Bales
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Summary For 50 years now Tadiran has been a leader in Telecommunications Worldwide Tadiran products cover full spectrum of Communication platforms, UC&C, Contact centers, Applications Terminals and management tools TCO in mind- Software only, low footprint, minimal IT resources Buy only what you need - add remote locations, users and applications as they become necessary
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