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Conflict Resolution Source: Mind Tools
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What is Conflict Resolution?
Conflict Resolution is a way for two or more parties to find a peaceful solution for a disagreement among them.
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Thomas & Kilmann’s style
Competitive : Usually taken by one who is in a position of power. Can leave people leaving resentful. Collaborative : Trying to meet the needs of all involved. Highly assertive , cooperative and acknowledges all individuals involved. Compromising : Trying to find a solution which partially satisfies everyone. Accommodating : A willingness to meet the needs of others at the expense of one’s own needs. Avoiding: Evading the conflict completely.
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Thomas & Kilmann’s style
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