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2. Current and planned activities Future or proposed activities
Work programme EIPA
Overview
Trends for the future
Current and planned activities
Future or proposed activities
Issues for the MTP ?
© EIPA - Writer/Title - slide 2

3. High quality of services of P.A.
Trends for the future
Globalisation
Economic developm.
Technological
Society
People
Organisations
Relations
Citizens
Borderless
High competition
All digital
Divers
Ageing
Faster innovation
More unsure
High quality of services of P.A.
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4. Impact on Organisational Development & HRM
Permanent change: work, work structure, working conditions, work relations, competences and adaptability
Labour market of suppliers: pressure on rewards, performance
Ageing and divers labour force: participation, productivity, health,
Frequent transitions: cross border mobility, job-job, job-unemploy-ment, flexibility and security, employability, permanent education
Rush ours in working life: work-life balance in life cycle, working time
Forecasting and evaluation more difficult
Individualism: taylor made contracts, incentives, motivation
© EIPA - Writer/Title - slide 4

5. Current and planned activities
MS: Current activities and suggestions for further activities
(results of questionnaires)
EU commission: Annual Policy Strategy 2007 and 2008
Labour migration: free movement of persons within EU
Life long Learning: competetiveness and employability, personal development and social inclusion,
Labour market: pathways on adaptability and flexibility with social security (“Flexicurity”), revision of Integrated Guidelines
Modernising labour law
Ageing
EU year of Intercultural Dialoque: promotion of multilingualism, cultural and linguistic diversity for labour market and citizenship
Better regulations: common approach to Impact Assessment
© EIPA - Writer/Title - slide 5

6. Current and planned activities
EIPA (2007/2008)
Change in Public Sector
Remodeling, new reforms, change management
Restructuring the organisation: SSC, outsourcing etc
eGovernment
Quality and Performance in PA
Performance assessment, performance related pay
Balanced Scorecard (CAF)
Customer Satisfaction (CAF)
Employee satisfaction (CAF)
Bench learning (CAF)
Efficiency and effectiveness measurement; evaluation
© EIPA - Writer/Title - slide 6

7. Current and planned activities
EIPA
Implications on HRM and MD
Strategic HR management
Leadership
Conflict of interest, ethics and integrity
Cultural diversity and non discrimination
Recruitment and retaining of civil servants
(personal) Development of civil servants
Role and quality of HRM, also on EU issues
eHRM, self services, outsourcing
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8. Future or proposed activities
EIPA
Lisbon strategy, EES, Integrated Guidelines: impact on P.A. as an employer
Employability, productivity, life long learning, labour market (attractiveness)
Flexicurity, working times, work-life balance, work structuring, motivation
Ageing society and labour force participation: impact of several measures, what works best?
Europeanisation of P.A , incl. new competences, and of HRM professionals
Status of Civil Servant
Social Dialogue
Comparative Public Administration     
Best and worse practices, cases
Exchange of ideas in workshops, seminar, conferences
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9. For example: Flexibility
Quantitative flexibility
Qualitative flexibility
External flexibility
Employment status (types of contract- fixed duration, temporary, work on call, etc.)
Numerical/contractual flexibility
Production systems (subcontracting, use of freelance labour
Productive/geographical flexibility
Internal flexibility
Workinig hours (overtime,part-time,weekend work, irregular/variable hours)
Temporal/financial flexibility
Work organisation (job rotation, multitasking, workers responsibility for planning, project/programme work)
Functional/organisational flexibility
Source: Goudswaard and de Nanteuil, 2000
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10. Issues for the MTP 2007-2008? Summary Some issues everybody mentioned
Partly agreement on what is (not) needed
Some gaps between MS, EU, EIPA
Do you share the need for issues like:
- Participation and productivity
- EU labour market for P.A.
- SSC’s, eHRM and self services
- Life long learning, life cycle approach
- Flexibility and Security
- Evaluation of measures.
© EIPA - Writer/Title - slide 10

11. Consult our EIPA web site:
Contactaddress
Herma Kuperus
EIPA/Maastricht
Tel Fax
Consult our EIPA web site:
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